What our Customers say...
Chad Hages-PM consistently followed up with me on the phone to let me know how the process was advancing & remedy any concerns in a timely matter. Their attention to detail was outstanding & clean-up was immaculate each time before leaving.
I have have heard positive reviews from a number my customers regarding SERVPRO’s communication during the August rainstorms and flooding. SERVPRO kept in contact with homeowners about their response time and if anything changed in the schedule, SERVPRO let everyone know. One of your competitors was making promises about response time and not following through or communicating with customers, so this meant a lot to our agents during such a stressful event.
My garage is like new again. Thanks guys.
We had no idea how much damage there was from such a small fire. Great job getting it all cleaned up.
"Without exception, everyone I've had contact with from SERVPRO has been extremely professional, courteous, and have had our company's best interest as their highest priority. I'm glad I called SERVPRO and would absolutely recommend them to others with similar needs."
I've been in property management for 28 years and your guys are the best I've worked with. Bob [your Water Mitigation Manager] is just the best.
Great communication throughout the process, fast and efficient work!
Hats off the team for the recent cleanup of water damage at my house. The day to day check-ins are a great customer service to keep the homeowner up to date! I was well informed by the Project Manager Jake Michels with suggestions and answers to my questions.
The crew leader Josh that started the cleanup was very helpful to explain what the process was all about. Dale and his coworkers were very courteous and helpful every day they stopped by.
I highly recommend them if something ever goes wrong as a homeowner!!
Best experience I could possibly ask for in a situation that has to be dealt with. Everyone was extremely friendly, the owners, a family business, truly means well and does pride themselves in their work. LOOK NO FURTHER FOR ANY RESTORATION NEEDS - I'M SURE GLAD I DIDN'T!
5 stars for Dave, he is very responsive and very pleasant to talk to. These guys always come through when I call. We’ve had them out several times. Always back their work.
SERVPRO has mitigated water damage in two of our houses now. They arrive the same day you call and are great to work with through insurance! Highly recommend them!
Should we ever need restoration services [again]. SERVPRO will be our #1 choice because of the kindness of your staff, as well as the quality of work that you do.
After a fire, these were definitely the guys to hire. From clean up and securing the premises to demolition and rebuilding, they’ve done top quality work every step of the way. Thanks SERVPRO!
Super blessed to have had this company be able to restore my home from smoke damage, they were absolutely wonderful and I highly recommend them! :)
Super blessed to have had this company be able to restore my home from smoke damage, they were absolutely wonderful and I highly recommend them!
They were prompt and very professional. They came in and went right to work cleaning the water damage. I was explained exactly what they were going to do and explained it all for me to understand. I will definitely be calling them again, if I ever have another problem.
By far the best customer service, quality, follow up and most reliable!! We are thankful to have SERVPRO when our clients need them the most! I would highly recommend SERVPRO!! Thank you so much for what you do!
Fast, efficient and courteous. I recommend their services to my customers.
GREAT job, WOW price: Really helped us out of an overwhelming situation.
SERVPRO responded so quickly, so completely, so politely, and so perfectly that I wish I could give more than 5 stars! Thank you to your entire staff!
From Bob Jewel, to the crews who helped daily to mitigate the damage caused by my hot water heater leak, I couldn’t be more appreciative of their hard work all on my behalf. They were thorough, considerate and focused on resolving a very difficult situation. I was comfortable having them in my home and am confident in everything they did. I will be using SERVPRO to complete the restoration and have already met with Chad Hages on planning all the fixes! I am equally impressed with the relationship they have with Tyler Chesley, my Auto Owners representative. While I have never been through anything like this before, I feel well taken care of. Thank you!
We had a fire in an apartment building in June. Called serv pro, they were there in a few hours. The clean up that went so well we hired the company to do the rebuild. Tim was easy to work with and handled any problems professionally .The apartments are finished and look great. I would recommend this company to anyone.
This company is so AWESOME !! My old carpets look fabulous, better then anything I could have hoped for . The young man who came was so very professional and one could tell he loved his job and was proud of the company he worked for. Highly recommend to everyone as a company with good old fashion work ethics and a product I am proud to show off.
As usual, SERVPRO went above and beyond to be professional.... Thanks again for your attention to detail. I hope that we never need these types of services again - but if we do - we will be absolutely sure to call your company. We also highly recommend your firm to anyone who inquires!
What a wonderful crew! Could not believe how quickly and efficiently the job was done.
Office staff was very helpful and friendly. I was always able to promptly get a hold of staff. Prompt service, especially on the day of disaster. Restoration work started the day after I Okayed the go a head. Thank you for taking such good care of us.
You and your company have lived up to your company slogan: "Like it never even happened." Our Condo is back to its beautiful state and it was all done under challenging circumstances. We know it was not easy for all of you and therefore,we appreciate your accomplishments all the more.
From beginning to end the SERVPRO staff was professional, thoughtful, careful, helpful and above all considerate. The water specialists, the floor removal crew, the furniture movers, the floor replacement crew, the condo cleaners and the vent cleaning crew, were all coordinated perfectly to meet our important deadline.
This crew was very courteous. They took the time to put everything back to the existing state.
Best service ever. Great job Dale and team. Dogs say 2 paws up!
The ceiling repair was excellent, the crew worked cleanly, the “boss"? Scott was helpful and workers friendly.
Your team was very professional, courteous and helpful during this difficult time. I appreciate all of them and all the work they did. Exceptionally nice and informative. They are all assets to your company.
Their performance surpassed my expectations big time.
I would use SERVPRO again. They are a very caring company from start to finish, they keep you very informed on what is going and have very good people who do the work. There was not one time that my wife or I didn’t know what was going on. Are project manager was very good at keeping us informed and help my wife make decisions. I would not have a problem recommend SERVPRO, they are a First Class Company.
Had water damage came out quick and did a great job. The 3 guys Jake Ethan and Dale where great
I had a tree come through my roof and SERVPRO called right away and came out the same day to tear my whole bedroom apart and cover my roof. Brandon was a great project manager and even made it fun when you are nothing but frustrated with the situation. I love the way my house has turned out, they did a GREAT job!! I highly recommend them!!!
What a wonderful crew! Our job was expansive & so dirty but when they were done it was as close to new as we will ever get. They showed up on time & were courteous. Definitely recommend!