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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Choose SERVPRO After Storm Damage

3/11/2021 (Permalink)

Unexpected emergencies like severe weather call for immediate action. SERVPRO of Shiawassee / West Saginaw Counties knows immediate reaction to the disaster is important to helping you get your life back to normal.

Utilizing our 1-4-8 Service Response Guidelines, SERVPRO of Shiawassee / West Saginaw Counties strives to:

  • Contact you within 1 hour from notice of loss arrange for your service.
  • Be on-site to begin mitigation services within 4 hours of notification.
  • Provide verbal briefing of scope to you within 8 business hours of on-site arrival.

SERVPRO of Shiawassee / West Saginaw Counties can also perform pack-out services, which is removing salvageable personal property from the affected area for off-site cleaning and storage.

Since we are locally owned and operated, we can respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost. we are available 24 hours a day, 7 days a week.

When storms hit Mid-Michigan we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,800 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Learn About Mold Damage

3/10/2021 (Permalink)

Mold damage is a condition that a lot of homeowners deal with on a regular basis. The main problem with mold is that it doesn't need that much for it to both grow and thrive in your household. Things such as darkness, warmth, humidity and a food source for drywall or wood can all help the mold spores to both thrive and expand throughout the home. In some cases, the mold is very visible like on a bathroom ceiling just above the shower stall. In other cases, you may not even know that you have it because it is in a crawlspace or attic.


If your home has a moisture problem or is prone to floods and leaks, you are living in an environment that is more vulnerable to mold damage problems. This is because you are attracting the mold to your home even if you are not aware of it. Moist environments with excess warmth and food sources for the mold to grow is attractive to the fungus and can help it to grow continually until it becomes out of control and needs professional remediation. In this case, only an expert mold remediation service company, like SERVPRO, will be able to assist you in getting rid of the mold problem.


Mold spores can be found in the air at times, especially in homes that have other factors such as moisture, dampness, and high humidity levels. The mold spores can thrive in this condition and continue to multiply until they become a huge problem for you.


Mold spores cannot grow unless the area in which they are present is moisture and humidity. In fact and to be precise, a humidity level of about 55 percent is needed for mold actually to develop and begin to multiply. Many homes that are in humid climates or deal with lots of rain can have more moisture problems present within their homes than others. Also, leaking plumbing pipes or floods can create humidity in the air. Taking care of plumbing leaks and roof leaks can help to prevent these problems.


Another thing to keep in mind is that mold likes humid and dark environments, which makes your basement, crawlspace and attic all primary locations for mold to grow and thrive over time. It is vital that you continually look around the home to check for mold and to contact SERVPRO at the first sign of a mold problem.

Locally Owned Company with National Resources

SERVPRO of Shiawassee / West Saginaw Counties is locally owned and operated—so we live and work here too and are proud to be part of the Saginaw community. When you have a water or mold damage issue, we’re already nearby and ready to help.

We are also part of a national network of over 1,800 SERVPRO Franchises and special Disaster Recovery Teams strategically located throughout the country to respond to large scale disasters.

We are proud to serve our local communities. 

Maintain Your Basement!

3/8/2021 (Permalink)

As we enter into spring, we can expect a lot of snow melting and rain. With that being said, it is important to maintain your basement to avoid flooding, water damage and mold. To avoid costly repairs and to keep peace of mind, follow the tips below!

  • Gutters and downspouts: Clean out any leaves, sticks and debris from gutters and downspouts. Make sure to reattach gutters that have been pulled away from your house during the winter. Run a hose on the roof to check for proper drainage. By doing this, you can spot out if there are any leaks, preventing potential basement flooding and water damage.
  • Get caulky: Inspect caulking and replace if deteriorating. Make to scrape out all the eroding caulk and recaulk if needed. It is important that all access to the outdoors is properly sealed to avoid water and moisture entering your basement.
  • Check your sump pump: A sump pump automatically pumps water out of your basement when water find a way in. As excess moisture comes in during the spring, it is important to make sure that your sump pump is working correctly. You can test your sump pump by removing the lid and slowly pouring water into its well. As the well fills up the sump pump float should turn the pump on. Once it is on, it will complete its cycle and turn itself off automatically.
  • Schedule an appointment with us: One of our franchise professionals can inspect your basement along with your home. We will make sure that your dehumidifier and HVAC are maintained and working correctly to avoid mold growth.

We Can Treat Commercial Fire Damage

3/8/2021 (Permalink)

If you are experiencing Owosso commercial fire damage, it is crucial to work with professionals who can help you restore your property. However, fire damage can take many different forms. Watch out for the following types of Owosso commercial fire damage and call the experts as soon as possible to prevent the damage from getting worse.


One of the first and least dangerous types of fire damage is known as Class A fire damage. This kind of damage can occur on any property, and it is often the result of a solid catching fire and spreading throughout. The fire damage from Class A fires has quantifiable sources, and the solids may include rubber, plastic, paper or cloth. This damage may spread from a single source, and it is often easy for individuals to contain if they are quick and isolate the burning source with a fire extinguisher.


Class B fire damage is another variety, and it is one of the most dangerous types that could occur. Class B fire damage typically results from flammable liquids or from solids that have become liquefied. These are commonly caused by melted plastics and waxes as well as various types of oils, including petrol and grease. While they are often caused by materials similar to cooking oil, cooking oil fires do not often count as Class B fires. These fires often spread quickly and cause tremendous damage because of water displacement issues.


Class C fire damage involves flammable gasses and similar substances. These can include fires caused by gas leaks such as hydrogen or propane, or they may be due to deposits of natural gas. They can spread quickly through the property and result in a great deal of sudden surface damage. More often than not, this type of damage is explosive and can cause tremendous destruction in the property's structure. It is one of the most common examples of Saginaw commercial fire damage, and it may result in a long-term loss if not handled quickly.


Finally, Class D fire damage is a common variety of fire damage that occurs in industrial locations. It is typically caused by combustible metals. Some of the most common metals involved include sodium and potassium, and this type of fire is large and encompassing of the work area. This damage can result in a variety of harmful ambient effects, so if you experience this sort of damage, it is crucial to have it taken care of as soon as possible. If left unattended, unwanted chemicals may become airborne and result in a variety of problems around the work area.


If you are interested in working with a locally owned business you can count on, be sure to call SERVPRO of Shiawassee / West Saginaw Counties. We can help you manage any and all Owosso commercial fire damage as necessary. No job is too big or too complicated for us, and we have the resources and experience necessary to help you and your family. Call us today at (989) 494-5575 to learn more about what we can do for you.

We Can Handle Smoke and Soot Damage

2/25/2021 (Permalink)

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Saginaw will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – (989) 494-5575

Are You Prepared For Snowmelt?

2/25/2021 (Permalink)

Typically, you don’t think of floods in the middle of winter. But they do exist and happen more than you think. Snowmelt flooding happens when there is a quick change in temperature change. The temperature change can cause snow to melt and could potentially flood your basement. Basement flooding during the winter are mostly caused by melting snow entering the home because of faulty gutters, cracks in foundations and improper runoff.

Just as an example, ten inches of snow can melt into one inch of water and it is already on soil, unlike rain. Obviously, the heavier snowfall, the more snowmelt. A quick temperature change can cause a significant amount of water on the soil around your home. If the water cannot flow away from your home’s foundation, it can ultimately enter your home.

Snowmelt flooding can damage the floors, walls, furniture and personal items in your basement. It also introduces potential water damage and mold in your basement as well.

Snowmelt Safety Tips:

  • Shovel snow away from your home.
  • Keep snow and ice buildup off drainage areas.
  • Inspect basement walls for cracks
  • Check your roof for ice and snow buildup.
  • Inspect your gutters and downspouts.
  • Clear snow from your roof to prevent buildups.

If you experience damage in your basement from snowmelt, SERVPRO of Shiawassee / West Saginaw Counties can make it “Like it never even happened.” Our services to help restore a basement after flooding include:

  • Water Removal and Dehumidification
  • Mold Mitigation and Remediation
  • Move Outs and Contents Restoration
  • Air Ducts and HVAC
  • Deodorization
  • Carpet and Hard Floors Cleaning

SERVPRO of Shiawassee / West Saginaw Counties is here to help! For more information on snowmelt flooding damage, call 989-752-8644.

Water Damage Can Leave Odors

2/25/2021 (Permalink)

You can’t always see water damage, but you can always smell it. Most water damage odors are hard to ignore and alert you that there is damage in your home. Odors from water damage can be noticeable immediately or can occur sometime after the water is removed. Here are some common odors:

  • Muddy smell: If outdoor flooding has entered the home, you may notice an earthy smell associated with lakes.
  • Sewage smell: If water damage in your home is a result of a backed-up sewer, you will immediately notice the odor of raw sewage.
  • Musty odors: Musty odors occur after the fact. This is a sign that mold is growing in your home.

The sooner you notice the problem, the sooner we can help. A highly trained SERVPRO professional can access the degree of your damages.

Our Franchise Professionals will identify the source and type of water, which determines the proper course of action. Our drying equipment controls temperature and humidity, minimizing secondary damage.

To get rid of the odor in your home, our Franchise Professionals will find the source of the odor and determine the best methods to neutralize and eliminate the odor from your home.

If mold is growing in your home, our Franchise Professionals will work to control and remove mold contaminants.

Always remember to trust your nose. If it smells wrong, it probably is.

Call SERVPRO of Shiawassee / West Saginaw Counties for more information at 989-494-5575.

Virtual CE Class Available in April

2/22/2021 (Permalink)

Join us on Wednesday, April 14th, 2021 as we will host a Continuing Education Class for insurance professionals and property managers virtually. The courses will be held using Zoom. Please note that even though the class is being held in a “virtual classroom,” specific state guidelines must still be met in order for you receive Continuing Education credit.  On the day of the class, we will need to confirm your identity, collect your Insurance License # / National Producer Number (NPN), and document your “time in” and “time out” of the classroom.  This REQUIRES that you have a Zoom account and are using a device that has a camera and a microphone.

This is a free class. Please RSVP to Meghan at mmiller@rdmhc.com.

We will offer the following class:

Restoring Contaminated Buildings

8:00 a.m. - 10:00 a.m.

Course #80963 - 2 Credit Hours

This course has been specifically designed to teach and explain the special procedures used by professionals in storm, large loss, and contaminated water events. Storm events may significantly impact the local area they strike, causing not only property damage but also chaos and confusion. While the cleanup and restoration following a storm event can be a long, tedious effort, mitigation efforts must begin quickly to prevent storm-damaged properties from escalating to contaminated properties. We will discuss how the response required in a storm event or large loss must meet the challenges and complexities of those situations while focusing on safety for everyone involved – the restorer, the workers, the property owner, and the adjuster. We will also discuss the differences in responding to a contaminated water event and the special procedures required.

ONLY 20 SPOTS AVAILABLE. REGISTER NOW!

100% ATTENDANCE IS REQUIRED TO RECEIVE FULL CREDIT!

SERVPRO® of Shiawassee / West Saginaw Counties Has All Your Commercial Needs!

2/22/2021 (Permalink)

Ever wonder what SERVPRO® of Shiawassee / West Saginaw Counties can do for your commercial business? No matter the disaster, we can make it “Like it never even happened.”

Fire, Smoke and Soot Cleanup and Restoration:

Pretesting helps SERVPRO of Shiawassee / West Saginaw Counties determine what type of fire has taken place. Knowing the types of smoke and their behavior patterns are vital to proper restoration.

Water Removal and Dehumidification:

Our Franchise Professionals identify the source and type of water, which determines the proper course of action. Drying equipment controls temperature and humidity, minimizing secondary damage.

Air Duct and HVAC Cleaning:

Our Franchise Professionals can inspect your HVAC system and ductwork. Cleaning services can be provided to help restore peak energy efficiency, eliminate offensive odors and improve indoor air quality.

Carpet and Hard Floor Cleaning and Care:

SERVPRO of Shiawassee / West Saginaw Counties Franchise Professionals use the latest IICRC** training as well as state-of-the-art equipment to remove entrapped soils from deep within your carpet’s pile and backings.

Crime Scene, Biohazard and Vandalism Cleanup:

Our Franchise Technicians are trained to safely and effectively clean biohazardous substances and prepare waste for proper disposal according to OSHA, EPA and state and local health regulations.

Stain Removal, Stain Resistance Applications:

Using IICRC standards for carpet as a guide, our Franchise Professionals will show you what cleaning option would be best for your carpet’s level of soiling and explain the benefits of soil protection.

Mold Mitigation and Remediation:

SERVPRO of Shiawassee / West Saginaw Counties work to control and remediate mold contaminants while protecting your health and safety.

Odor Identification and Deodorization:

SERVPRO of Shiawassee / West Saginaw Counties Franchise Professionals will find the source of the odor and determine the best methods to neutralize and eliminate it.

Contents Claim Inventory Service:

Accurate inventory helps keep costs low and reduces job completion time. We can provide an itemized, area-by-area loss inventory.

Upholstery and Drapes: Wet or Dry-Cleaning Methods:

Fabrics are inspected and tested to determine the safest and most effective cleaning method.

When you need it done right and done fast, do not hesitate to call SERVPRO of Shiawassee / West Saginaw Counties. Call Today 989-494-5575.

Water Damage? Call SERVPRO!

2/15/2021 (Permalink)

If you are grappling with the aftermath of residential water damage, you want the problems resolved as quickly as possible. Keep handy the name and number of a local cleanup and restoration company like SERVPRO. Our job is to provide state-of-the-art service to our customers that are in need of expert water damage restoration. And we do so with rates that won't break your budget. 


What You Can Expect From a Water Damage Restoration Service 

When you contact us to assess the character of your problem, we will respond by sending a team of friendly, knowledgeable service technicians and leaders to your home. We will make a full inspection and assessment of your property, making sure to note where all of the damage and future potential trouble spots lie. We find the source of the water intrusion, if not visible, for repair. We must identify the water to determine if it is contaminated (such as Black Water from a sewage backup or groundwater intrusion), to use a correct and safe extraction method. Once we have completed this initial diagnosis, we provide you with a full estimate of the cost involved.  We will even help you with the insurance claims process.

How We Deal With Water Damage 

Once water damage has taken its toll, engage the path to a solution as soon as possible. This means hiring a professional cleanup and restoration service to drain all of the unwanted water out of the building. We have truck-mounted pumps and portable extractors to quickly dispatch water. Our Applied Structural Drying Technicians (ASD) can dry out your home with the additional aid of air movers and dehumidifiers, both desiccant and refrigerant. Our trained WRT-Water Damage Restoration Technicians, adhere to the cleaning standards of the IICRC. We ensure, by testing with moisture meters, infrared cameras, and hygrometers, that the affected areas are dry. 

Contact Your Local Residential Water Damage Service

SERVPRO of Shiawassee / West Saginaw Counties is here to be your one-stop water damage cleanup and restoration authority. For all fire, mold, and water issue, we are fully equipped and qualified to address and solve them quickly. We are locally owned and operated and can be contacted at any time of the day or night. (989) 494-5575

The Science of Drying

2/15/2021 (Permalink)

Did you know, there is actually a science behind the process of drying? The knowledge of psychrometrics is essential to restoring a water damaged structure to its preloss condition. While your initial reaction may be to grab a few towels to mop up the mess and place a fan or two around the damaged area, SERVPRO of Shiawassee / West Saginaw Counties professional team is trained in the science if drying and follow strict industry-approved standards to help lower the chances of any secondary damages. If your business suffers a water damage, SERVPRO of Shiawassee / West Saginaw Counties professionals will:

  • Inspect the building to detect every component that is wet, to help prevent secondary damage from happening.
  • Measure how much moisture is in wet materials and monitor whether the materials are drying properly.
  • Speed up Mother Nature by using professional drying equipment.

What exactly does “Speed up Mother Nature” mean? A wet building can often dry naturally because the environment always seeks equilibrium. When materials are wet, moisture will naturally move to drier air is, indeed, drier. The only problem is, nature takes too long and secondary damages may occur while the building is drying out.

SERVPRO of Shiawassee / West Saginaw Counties has been trained to use top-of-the-line equipment to help Mother Nature along, including equipment to help dry hardwood floors, tough-to-reach spaces inside walls, and much more. SERVPRO of Shiawassee / West Saginaw Counties also uses state-of-the-art monitoring equipment, and proven scientific process to help speed the drying of your home or business.

The bottom line? SERVPRO of Shiawassee / West Saginaw Counties has the training and equipment to help make it “Like it never even happened.”

Poor Indoor Air Quality Can Cause Sickness in Your Building

2/12/2021 (Permalink)

In the 1970s, sick building syndrome became apparent as grounds of people displayed similar symptoms after having spent extended periods of time in buildings with poor air quality. Good judgment and immediate attention can correct the situation and save you money in the event of litigation.

People most at risk include:

  • Infants and children.
  • Pregnant women.
  • Elderly.
  • People with compromised respiratory systems or asthma/allergies.
  • People with weakened immune systems.

While molds are found naturally in the environment, an overabundance inside buildings is undesirable; some people can experience health effects. Experts disagree about the more controversial details of mold, but they all agree that if you have excessive mold, it needs to be removed.

Control Moisture and Reduce Mold:

Act Within the First 24 to 48 Hours

  • Correct any water leaks or standing water.
  • Remove standing water under cooling coils or air handling units.
  • Properly maintain humidifiers, if used.
  • Replace wet or visibly moldy insulation materials.

Estimates made by the World Health Organization say that poor indoor air quality costs $60 billion in employee sick leave and loss of production.

Part of your responsibility to the tenants, workers and students who may work and play in your buildings includes proper maintenance and prompt response to any situation that could cause illness or health concerns.

SERVPRO of Shiawassee / West Saginaw Counties is available 24 hours a day, 7 days a week and 365 days a year. To learn more about Indoor Air Quality, call us at 989-494-5575.

Animal Infestation in Your Home?

2/12/2021 (Permalink)

Believe it or not, SERVPRO does deal with several animal infestation during the winter months. While some animals hibernate during the cold, many animals do not. Your warm and cozy home is what these animals are looking for to survive the winter.

When animals get into your property, they can be destructive, disruptive and dangerous. This can cause serious damage to your property and put your safety at risk.

Raccoons, bats and mice are the worst when it comes to invading a warm home. These animals are sneaky and can squeeze into the smallest openings of your home. They tend to live in your walls, attic, basement and any small place where they can be warm.

Chewed boxes in your attic or basement, chewed wires or framing, droppings and scratching are all signs that infestation is occurring in your home.

These unwanted tenants can gnaw on electrical wires and turn on appliances. This could lead to potential fire and water damage in your home. We have responded to several homes suffering from water and fire damage due to infestation such as electrical fires and flooding. Although we do cleanup and restoration services for these events, they can be prevented. For more information, call 989-494-5575.

Smoking Hazards

2/8/2021 (Permalink)

Smoking obviously isn’t the best habit to have. The dangers of smoking go beyond the harmful effects it has on one’s body, but it can also cause deadly fires. Cigarette butts can ignite:

  • Trash
  • Dry underbrush outdoors
  • Improper ash cans

According to The National Fire Association, there is an average of 18,100 reported home fires that were started by smoking materials. Also, smoking fires killed an average of 590 people annually and caused up to $476 million in direct property damage.

Butts can ignite much more, including your home. It is important to be aware of what can easily ignite a fire in your home while smoking. Here are some smoke safety tips to follow:

  • Use only fire-safe cigarettes.
  • Smoke outside. Most deaths result from fires that started in living rooms, family rooms and dens or in bedrooms.
  • Keep cigarettes, lighters, matches, and other smoking materials up high out of the reach of children, in a locked cabinet.
  • Use a deep, sturdy ashtray. Place it away from anything that can burn.
  • Do not discard cigarettes in vegetation such as mulch, potted plants or landscaping, peat moss, dried grasses, leaves or other things that could ignite easily.
  • Before you throw away butts and ashes, make sure they are out, and dousing in water or sand is the best way to do that.

If your home ever suffers from fire damage from a cigarette, please reach out to us at 989-494-5575. We can restore your home and even get rid of the smell.

Commercial Water Damage Event? Call SERVPRO!

2/8/2021 (Permalink)

Flooding and water damage events in Michigan commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large-scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So, when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Shiawassee / West Saginaw Counties

SERVPRO of Shiawassee / West Saginaw Counties specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Our team has the training, experience, and equipment to handle large commercial flooding or water damage emergencies. Whether your water emergency occurs in a small office building or big box store, we will respond quickly to mitigate the damage and manage the restoration project through to its completion.

Winter Weather Alerts

2/5/2021 (Permalink)

Now that we are in the midst of winter, it is always good to know winter weather terminology to be prepared. You never know what Michigan winters will bring, so it is important to know the following terms:

Winter Weather Advisory

This product is issued by the National Weather Service when a low pressure system produces a combination of winter weather (snow, freezing rain, sleet, etc.) that present a hazard, but does not meet warning criteria.

Winter Storm Watch

This product is issued by the National Weather Service when there is a potential for heavy snow or significant ice accumulations, usually at least 24 to 36 hours in advance. The criteria for this watch can vary from place to place.

Winter Storm Warning

This product is issued by the National Weather Service when a winter storm is producing or is forecast to produce heavy snow or significant ice accumulations. The criteria for this warning can vary from place to place.

Blowing Snow Advisory

Issued when wind driven snow reduces surface visibility, possibly, hampering traveling. Blowing snow may be falling snow, or snow that has already accumulated but is picked up and blown by strong winds.

Blizzard Warning

Sustained winds or frequent gusts to 35 miles per hour or greater and considerable amounts of falling or blowing snow (reducing visibility to less than a quarter mile) are expected to prevail for a period of three hours or longer.

Freezing Rain

Advisory Issued when freezing rain or freezing drizzle is forecast but a significant accumulation is not expected. However, even small amounts of freezing rain or freezing drizzle may cause significant travel problems.

Ice Storm Warning

This product is issued by the National Weather Service when freezing rain produces a significant and possibly damaging accumulation of ice. The criteria for this warning varies from state to state, but typically will be issued any time more than 1/4" of ice is expected to accumulate in an area.

Snow Advisory

This product is issued by the National Weather Service when a low pressure system produces snow that may cause significant inconveniences, but do not meet warning criteria and if caution is not exercised could lead to life threatening situations. The advisory criteria varies from area to area. If the forecaster feels that it is warranted, he or she can issue it for amounts less than the minimum criteria. For example, it may be issued for the first snow of the season or when snow has not fallen in long while.

Heavy Snow Warning

Issued by the National Weather Service when snowfall of 6 inches (15 cm) or more in 12 hours or 8 inches (20 cm) or more in 24 hours is imminent or occurring. These criteria are specific for the Midwest and may vary regionally.

Frost Advisory

Issued during the growing season when widespread frost formation is expected over an extensive area. Surface temperatures are usually in the mid 30s Fahrenheit.

Frost/Freeze Warning

Below freezing temperatures are expected.

Cold weather, snow, and ice storms can cause severe damage to your home or business. When these types of disasters strike, immediate action is necessary to prevent additional damage to your property. If you suffer from winter storm damage, don't hesitate to call us! We are here to help 24/7.

Virtual CE Class Available in March

2/5/2021 (Permalink)

Join us on Wednesday, March 24, 2021 as we will host a Continuing Education Class for insurance professionals and property managers virtually. The courses will be held using WebEx. Please note that even though the class is being held in a “virtual classroom,” specific state guidelines must still be met in order for you receive Continuing Education credit.  On the day of the class, we will need to confirm your identity, collect your Insurance License # / National Producer Number (NPN), and document your “time in” and “time out” of the classroom.  This REQUIRES that you have a WebEx account and are using a device that has a camera and a microphone.

This is a free class. Please RSVP to Meghan at mmiller@rdmhc.com.

We will offer the following class:

Cleaning & Restoring Smoked - Damaged Contents

8:00 a.m. - 10:00 a.m.

Course #80956 - 2 Credit Hours

This course explains the different tools used by restoration professionals to clean and restore smoke-damaged contents. You will be provided with an overview of various smoke-damaged contents cleaning methods, and the products used to clean smoke damaged contents. You will learn the processes a restoration professional employs to scope, estimate, clean and restore smoke damaged contents. Key issues related to moving a customer’s smoke-damaged contents to a remote location for cleaning will also be discussed.

ONLY 20 SPOTS AVAILABLE. REGISTER NOW!

100% ATTENDANCE IS REQUIRED TO RECEIVE FULL CREDIT!

MUST USE SMART PHONE OR COMPUTER TO ACCESS WEBEX

Mold Problem? We Are Here To Help!

2/5/2021 (Permalink)

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors, and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

Flooded Basement? We Can Help!

1/29/2021 (Permalink)

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your Michigan basement could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

Have Questions about Basement Flooding?

Call Today – 989-494-5575

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Shiawassee / West Sterling Heights and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill the Insurance Directly – One Less Thing for You To Worry About
  • Our Technicians are Highly Trained in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

When Storms Hit, We Are Ready To Help!

1/25/2021 (Permalink)

SERVPRO ofShiawassee / West Saginaw Counties specializes in storm and flood damage restoration.  Our crews are highly trained, and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Michigan, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,800 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today 989-494-5575.

For Immediate Service

1/22/2021 (Permalink)

SERVPRO of SERVPRO of New Center / Highland Park 24-hour emergency service and is dedicated to being faster to any-sized disaster. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 – 989-494-5575

Residential Services

Whether your home needs emergency flood damage or your upholstery cleaned, you can depend on us. Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or Water damage to strike your commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So, when the need arises for professional cleaning or emergency restoration services, we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our commercial services: 

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration

Restoring Your Commercial Property After A Water Damage Event

1/22/2021 (Permalink)

Flooding and water damage events at Michigan commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large-scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So, when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of SERVPRO of Shiawassee / West Saginaw Counties

SERVPRO of Shiawassee / West Saginaw Counties specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Make a Disaster Plan

1/20/2021 (Permalink)

Disasters don’t plan ahead. You Can. This week we are focusing on making a plan for yourself, family and your friends.

Make a plan today. Your family may not be together if a disaster strikes, so it is important to know which types of disasters could affect your area.  Preparing the family for an emergency is as simple as a conversation over dinner. Here are some ideas from SERVPRO of Shiawassee / West Saginaw Counties to get you started:

  • Know how you’ll contact one another and reconnect if separated.
  • Establish a family meeting place that’s familiar and easy to find.
  • Download a group texting app so your entire family can keep in touch before, during & after an emergency.
  • Practice evacuating in the car with your animals, so they’re more comfortable if you need to evacuate in an emergency.
  • Consider downloading the Fema app with weather alerts for up to 5 locations: fema.gov/mobile-app
  • Sign up for local emergency alerts in your area by searching online.

Keeping yourself, family and your friends safe is your first priority when disaster strikes. Be sure you have plan in place before disaster strikes. For more information on creating and implementing a Disaster Plan visit Ready.gov.

Faster to Any Water Damage Event

1/20/2021 (Permalink)

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Shiawassee / West Saginaw Counties provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more. SERVPRO of Shiawassee / West Saginaw Counties arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 –989-494-5575

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Shiawassee / West Saginaw Counties

SERVPRO of Shiawassee / West Saginaw Counties specializes in the cleanup and restoration of residential and commercial property after a fire, smoke, or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Smoke and Soot Damage Can Cause a Pervasive Odor

1/20/2021 (Permalink)

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allow us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Shiawassee / West Saginaw Counties will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Virtual CE Class Available

1/18/2021 (Permalink)

Join us on Wednesday, February 17, 2021 as we will host a series of two Continuing Education Classes for insurance professionals and property managers virtually. The courses will be held using WebEx. Please note that even though the class is being held in a “virtual classroom,” specific state guidelines must still be met in order for you receive Continuing Education credit.  On the day of the class, we will need to confirm your identity, collect your Insurance License # / National Producer Number (NPN), and document your “time in” and “time out” of the classroom.  This REQUIRES that you have a WebEx account and are using a device that has a camera and a microphone. 

This is a free class. Please RSVP to Meghan at mmiller@rdmhc.com.

We will offer the following classes:

Biohazard Cleanup

8:00 a.m. - 10:00 a.m.

Course #74256 - 2 Credit Hours

This course is designed to assist you in understanding the processes that are involved in cleaning homes and buildings that are or may be contaminated with viruses and blood borne pathogens. This course also discusses appropriate ways to communicate with customers who have recently dealt with the traumatic event that has caused this contamination.

Deodorization of Malodors

10:00 a.m. - 12:00 p.m.

Course #76895- 2 Credit Hours

This course has been specifically designed to explain the special procedures used by professionals when deodorizing malodors. The purpose of the course is to provide you with a better understanding of situations when odor control technicians are tasked with removing bad odor. We’ll talk about how a restorer might respond to some common odor situations. You will learn remediation processes that can help control the cost if performed in a timely manner. This course will help you better understand what your client is going through when deodorizing of malodors is necessary.

  • ONLY 20 SPOTS AVAILABLE AND MUST ATTEND BOTH CLASSES. REGISTER NOW!
  • 100% ATTENDANCE IS REQUIRED TO RECEIVE FULL CREDIT!
  • MUST USE SMART PHONE OR COMPUTER TO ACCESS WEBEX

How to Put Out an Electrical Fire

1/18/2021 (Permalink)

Electricity is an essential part of life. From lights to heating systems to TV’s, it provides the energy for most powered objects in a house. Electricity is important to have in every home, but it can also be extremely dangerous. According to the National Fire Protection Association, electrical failures or malfunctions are the second leading cause of home fire in the united states. Electrical failures and malfunctions also accounted for the highest share of civilian deaths and direct property damage.

If an electrical fire were to break out in your home, here are actions that you should do immediately:

Cut off the Electricity – If the device that is causing the fire is found and you can safely reach the cord, unplug it.

Add Sodium Bicarbonate – If the fire is small, you may put it out by pouring baking soda on it.

Don’t Use Water – Using water to put out an electrical fire can put you at risk for being shocked or electrocuted because water is a natural conductor of electricity. Water also may cause the fire to spread by conducting electricity throughout the room and potentially igniting flammable materials.

Remove the Oxygen Source – An electrical fire may also be put out by removing the oxygen source with a heavy blanket or clothing if the fire is small.

Check Your Fire Extinguisher – Electrical fires are considered a Class C Fire, which means that you will need to have an extinguisher that is appropriate for this type of fire. Residential fire extinguishers are often multi-purpose and labeled as ABC, but it is very important to make sure that it is before using it on an electrical fire.

For more information on electrical fires, visit Fire Rescue 1. 

If your home suffers from an electrical fire, do not hesitate to call SERVPRO of Shiawassee / West Saginaw Counties Our team is available 24/7 and will restore your home to pre-fire condition “Like it never even happened.”

Protect Your Pipes from Cold Weather

1/15/2021 (Permalink)

After 2020, we have learned to be prepared for the unexpected. With that being said, we need to prepare our homes for the cold winter months, because you never know what 2021 could bring. It is important to take the proper steps now to protect our homes from busted pipes and prevent the stress associated with a major water loss.

Extreme cold weather can cause pipes to freeze and burst. In general, pipes are more likely to freeze when the temperature is below 20 degrees Fahrenheit. The resulting water damage can be extensive. Outdoor pipes and pipes in unheated areas of the home can freeze if they are not properly insulated or if temperatures are severely cold.

Outdoor pipes most likely to freeze include:

  • Outdoor hose bibs
  • Swimming pool supply lines
  • Water sprinkler lines

Pipes in unheated or partially heated areas are also at risk of freezing, including:

  • Basements
  • Crawl spaces
  • Garages

Prevent Frozen Pipes Tips:

  • Keep water faucets running with a slow drip
  • Keep garage door closed
  • Keep thermostat set to the same temperature morning and night
  • Leave the cabinet doors open near pipes
  • Unhook the hose from outside the house
  • Install heat tape
  • Seal leaks to prevent cold air from entering your home
  • Check the temperature in the house to ensure there is enough heat on those colder days

If your pipes do freeze or burst, immediate action is necessary to prevent additional damage to your property. SERVPRO of Shiawassee / West Saginaw Counties have the winter storm experience, expertise, and the resources to remediate damage caused by winter weather. Call 989-494-5575!

Understanding Mold

1/15/2021 (Permalink)

Stachybotrys chartarum is the type of mold often called “black mold” or “toxic mold”. Sensational news reports warn about the dangers of black mold and these stories can be alarming and confusing. Any mold in your home should be treated with caution – stay out of affected areas and don’t touch or disturb the mold.

How Do I Tell If It’s Black Mold?

Since many types of mold can produce allergens and irritants, you should contact a qualified mold remediation company regardless of the color or type of mold. In many instances, multiple types of mold can exist in the same house or structure. If you suspect that you have a mold problem, contact SERVPRO of Shiawassee / West Saginaw Counties immediately.

Understanding Mold

When water intrudes into your property, mold growth can start in as little as 48 hours. Consider the following mold facts:

  •  Mold is present almost everywhere, indoors and outdoors.
  •  Mold spores are microscopic, float along in the air, and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  •  Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce toxins.
  •  Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise the mold may return.
  •  Mold often produces a strong, musty odor, and that odor can lead you to possible mold problem areas.
  •  Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If you have a mold problem in your home or business, consider the following facts:

  • Significant mold growth can occur in 48-72 hours.
  • Mold may present a greater risk to children, the elderly, and anyone with respiratory problems.
  • A strong, musty odor may indicate hidden mold behind drywall or under carpeting.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of Saginaw / Bay City for mold remediation services.

What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

If you suspect that your home or business has a mold problem, SERVPRO of Shiawassee / West Sterling Heights has the training, equipment, and expertise to handle the situation.

Create Your Fire Escape Plan

1/15/2021 (Permalink)

“Practice makes perfect,” a saying we have all heard but never for a home fire escape plan. You probably never thought of practicing for a fire to start in your home, but it could potentially save you and your loved ones if the imaginable were to happen. According to the National Fire Protection Association, an average of 353,100 reported home structure fires and 2,620 associated civilian deaths in the United States each year. With those numbers, having a fire safety plan is never bad to have.

It has been said that your ability to get out depends on advance warning from smoke alarms as well as advance planning. Fire can spread quickly through your home, leaving you very little time to escape safely.

It is highly advised to install smoke alarms in inside and outside every sleeping room. Also, it is advised to install alarms on every level of the home. Smoke alarms should be interconnected. When one sounds, they all sound. 

Before a fire happens, get everyone in your household together and make a plan. Be sure to walk through your home and examine all possible exits and escape routes if the imaginable were to happen. If you have children, draw a floor plan of your home and mark two ways out of each room, including windows and doors.

Setting Up Your Home Fire Escape Plan:  

  • Draw a map of your home. Show all doors and windows. 
  • Visit each room. Find two ways out. 
  • All windows and doors should open easily. You should be able to use them to get outside. 
  • Make sure your home has smoke alarms. Push the test button to make sure each alarm is working. 
  • Pick a meeting place outside. It should be in front of your home. Everyone will meet at the meeting place. 
  • Make sure your house or building number can be seen from the street. 
  • Practice your plan twice a year, making it as realistic as possible.

For more fire safety plan tips, visit the National Fire Protection Association.

Unexpected Hazards of a Leaky Roof

1/15/2021 (Permalink)

As a homeowner, you are may be guilty of putting off household problems such as cleaning your appliances and changing your furnace filter. However, a leaky roof is a household problem that should never be put off. Whether your roof is leaking due to storm damage or improper installation, it must be taken care of right away.

Many homeowners think a leaky roof is due to structural problems, but it can pose safety and health risk to everyone in the household. Consistent water intrusion will work its way down from the attic to the foundation of the house, causing extensive and costly damage.

Here are some unexpected ways a leaky roof can damage your home:

Mold Issues - Mold just needs two things to grow: water and humidity. It can infest a home in as little as 48 hours and even the tiniest of unchecked leaks can produce an infestation. With a household mold infestation can come allergens and irritants, making it an uncomfortable living.

Attic and Ceiling Damage – A leaky roof can damage ceiling paint, causing the ceiling plaster to bubble and expand. The water can also damage paint and plaster to surrounding walls. You can expect damage on ceiling-mounted lights and fans as well.

Fire Hazards – If your electrical wiring is present in your attic or ceiling, a leaky rood can pose a fire risk from shorted wires. It is highly advised to turn off electricity to the area that is affected immediately and have an electrician examine it.

Slip and Fall Hazard – A leaky roof can cause water to puddle on the floor. This doesn’t seem like a huge risk, but anyone in your household could slip and fall, potentially hurting themselves.

Higher Utility Bills – Water intrusion can be damaging to the insulation in your attic area, potentially causing your home to lose hot and cool air in your home. This issue will result in higher utility bills and no homeowner wants that.

Compromised Structure - Prolonged roof leaks lead to wood deterioration and weakened. Rotted roof framing causes serious problems that require help from a professional contractor. Homeowners can also face expensive wood framing repairs if water seeps down into ceiling joists and walls.

Prepare Your Owosso Home for Winter

1/15/2021 (Permalink)

Living in Michigan, you know how winter works. Winter is our longest season and we even started early with snow falls in November. Now, us Michiganders are looking at frigid, snowy weather for the next 5-6 months (maybe longer). You can be prepared for winter by bundling up in warm clothes and boots. But is your home prepared to face the bitter cold and winter weather for the next 5-6 months?

Here are Some Tips to Prepare your Home for Winter Weather:

  • Insulate walls and attics
  • Install a door sweep
  • Weather-strip doors and windows
  • Clean out gutters
  • Disconnect and drain outside hoses
  • Ensure your furniture isn’t blocking your home’s heating vents
  • Repair roof leaks
  • Remove tree branches that could get weighed down with snow/ice and fall on your house
  • If you have a fireplace, close the damper
  • Set the temperature manually and leave it
  • Seal furnace ducts
  • Insulate hot water pipes and hot water heater
  • Avoid ice dams by ventilating your attic and insulating the attic floor

It is that time of year where Michigan gets hit with brutal winter storms and it is crucial to prepare your home for it. Keep our number handy, 989-494-5575. If you suffer storm damage to your home or property, we can be there to take immediate action. We can help minimize secondary damages caused by severe storms.

Dishwasher Overflow?

1/15/2021 (Permalink)

We depend on our dishwashers every day. They make our lives easier by cleaning dirty dish instead of doing it by hand. Like most appliances, dishwashers require water to work and function properly. This makes it very important for dishwashers to be setup properly to avoid a disaster.

If your appliance hose cracks or loosens, it can cause hundreds of gallons of water onto your floors. If this happens, call SERVPRO of Shiawassee / West Saginaw Counties to extract all the water and make sure your property is dried thoroughly.

At SERVPRO of Shiawassee / West Saginaw Counties Franchise Professionals are trained in the cleanup and care of your home following water damage. Call us at 989-494-5575, we are here to help 24/7!

Commercial Water Damage? We are Here to Help!

1/12/2021 (Permalink)

There's never a convenient time for fire or water damage to strike your business. Every hour spent cleaning up is an hour of lost revenue and productivity. So, when an emergency situation arises in your business, give us a call and we'll be there fast with the help you need.

How long should I expect water removal to take?

Businesses expect a time-efficient restoration of their premises. Water leaks can lead to loss of revenue, especially for those leasing properties. SERVPRO offers a commercial service that allows property managers to communicate directly with our crew chiefs throughout the service. We can provide you with informed information regarding the length of time we expect a water restoration to take. Equally, our technicians can work around the needs of your business. A space with an isolated area of water damage can allow you to keep your business running while working on the affected area.

Commercial Water Damage Services:

  • Arriving on-site within four hours of notification of loss
  • Institute of inspection, cleaning, restoration, and certifications (IICRC) qualified technicians
  • Twenty-four-hour emergency call line

Is drying the structure important after water removal?

Our services typically cover both the pumping out of the liquid and the drying procedure. Residual moisture can be very harmful to a structure, leading to mold growth, odor, or discoloration. SERVPRO technicians monitor a damaged area repeatedly to ensure that our methods are efficient and achieving the expected outcomes. It is not uncommon for crew chiefs to return every twelve to twenty-four hours to assess our drying procedure's effectiveness. We can also put in place more aggressive drying equipment if necessary, after job monitoring. 

Water Removal Equipment:

  • Water pumps to remove standing water
  • Truck-mounted or portable extractors for residual moisture
  • Dehumidifiers and air-movers for the drying process

Water Damage Timeline:

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

SERVPRO of Shiawassee / West Saginaw Counties has the training, experience, and equipment to handle large commercial flooding or water damage emergencies. Whether your water emergency occurs in a small office building or big box store, we will respond quickly to mitigate the damage and manage the restoration project through to its completion.

Fireplace Safety

1/11/2021 (Permalink)

Now that we are in winter months, you may be using your fireplace to heat up your home. Residential fire safety is crucial, especially when you have open flames within in your home. It’s important to know that any type of fireplace, whether wood-burning, gas, or electric, creates potential danger to your home and loved ones.

Fireplace Safety Tips:

  • Open a window while the fire is it.
  • Be sure the damper or flue is open before lighting or starting a fire, and until embers have completely stopped burning, to draw smoke out of the house.
  • Check the damper by looking up into the chimney with a flashlight or mirror.
  • Use smaller pieces of dry and well-aged wood for home fire safety, avoiding wet or green wood, which cause more smoke and soot buildup in the chimney.
  • Have a professional check the chimney annually.
  • When cleaning a fireplace, remove ashes from previous fires, keeping levels of the to 1 inch or less for less smoke
  • Check for animal nests or other blockages that could prevent smoke from escaping.
  • Make sure the area around the fireplace is clear of anything that is potentially flammable.
  • Never leave a fire in the fireplace unattended and be sure it’s completely out before going to bed or leaving the house.
  • Home fireplace safety should include keeping a fire extinguisher on hand.

Fire and smoke damage is especially destructive. In many instances, your Saginaw property will also suffer from water damage from firefighting efforts. We specialize in both fire and water damage restoration; it’s the cornerstone of our business. SERVPRO of Shiawassee / West Saginaw Counties has specialized equipment, specific training, and certifications that allow us to restore your home to pre-fire condition "Like it never even happened."

Maintaining Your Sump Pump

1/11/2021 (Permalink)

If your home has a wet basement, you’re not alone. The American Society of Home Inspectors estimates that more than 60 percent of homes have issues with water in the basement. A sump pump can be an effective option for preventing water damage. Installed in a pit in the basement, these units sense when the water from rain or snow melt is rising in the pit and approaching the floor level. The incoming water is then pumped outside before it can damage the home or its furnishings. Sump pumps are relatively low-maintenance devices, but you can help keep your unit operational by inspecting it regularly. Steps in a regular maintenance program can include:

  • Checking the discharge line to make sure it is not stopped up or frozen. If necessary, unclog the air vent hole in the line.
  • Checking the inlet screen to ensure that it’s not clogged with residue and debris. Do this three or four times per year.
  • Making sure the float component is unobstructed and can move smoothly.
  • Scanning the pit and removing any visible debris, mud, or stones.
  • Testing the pump by slowly pouring a bucket of water into the pit. The float should rise with the water level, triggering the unit to start pumping. If pumping doesn’t begin, check to see that the unit is plugged in. Your float switch or check valve might also be at fault.
  • Going outside to see that water is discharging and flowing where it’s supposed to go – well away from your home.

Once a year, disconnect the pump from the power source and remove the unit. Flush it thoroughly with water to remove impurities and debris. While you have the pump out, also clean debris from the sump pit.  Reinstall the pump and reconnect the power source.  Test the unit by pouring a bucket of water into the pit and making sure the pump starts. If your unit has backup battery power, replace the battery every two to three years, or as directed by the manufacturer. Always refer to your pump’s instruction manual for specific information about maintenance and operation. More information about sump pumps is available from the Sump and Sewage Pump Manufacturers Association.

If your sump pump does fail, 989-494-5575 and a crew from SERVPRO of Shiawassee / West Saginaw Counties will come out and dry your basement and any other areas that are wet. 

Causes of Water Damage in Your Home

1/11/2021 (Permalink)

Being a homeowner, you know disasters can happen. Several circumstances can be cause for water damage in your home. From leaking pipes to defective appliances, it is crucial to recognize potential water damage causes. Below, are a few of the causes of water damage in your home.

Dishwasher

Your dishwasher can cause water damage if not properly sealed, the latch is broken, or it was loaded with the wrong soap. Make sure any leaks are immediately addressed and your dishwasher is repaired or replaced ASAP.

Washing Machine

The same goes for your washing machine. Perform regular checks, inspecting beneath the unit as well as behind it. Make sure all fittings are securely connected, and there are no leaks underneath. If you have an older washing machine that gives you frequent issues, consider replacing it with a more efficient model.

Air Conditioner

Your A/C removes moisture from the air and that moisture can build up within the unit itself. If not properly drained, that water could be slowly leaking into your home potentially ruining the flooring and drywall and, in many cases, introducing mold, which is always an emergency water cleanup situation.

Leaking Pipes

If you notice water pooling in the kitchen or bathroom, you may be dealing with a loose-fitting pipe under sink. Don’t wait to call a plumber. One leak can be a sign of other leaks in the home, too.

Clogged Drains

Clogged drains aren’t just annoying—they also cause water damage (and mold growth) if left unchecked. A clogged toilet can cause water to back up into the shower, sinks, or bathroom floor. Sewer water is extremely dangerous because it contains raw sewage and bacteria, requiring help from water damage cleanup companies.

Choose SERVPRO

We are water damage restoration specialists and are ready to restore your home back to pre-water damage condition. We are available 24/7 so that when a disaster strikes, we have your back.

Restoring Commercial Properties

12/18/2020 (Permalink)

Flooding and water emergencies don’t wait for regular business hours and neither do we. In many cleaning and restoration situations, immediate action is needed. An immediate response helps to minimize the damage and the cleaning and restoration costs. Water is particularly invasive, quickly spreading throughout your property and being absorbed into floors, walls, furniture, etc. SERVPRO of Shiawassee / West Saginaw Counties arrives quickly and starts the water extraction process almost immediately.

Water damage events in Michigan are often complicated with several issues that require a fast and knowledgeable response. Whether it is a small water cleanup or a large-scale event, our team works quickly to assess each unique situation and isolate the damaged area. We provide emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays. You can expect an immediate response time, day, or night.

We understand that every hour spent cleaning up is an hour of lost revenue and productivity. Therefore, when an emergency in your business arises, give us a call, and we will respond immediately. So, when an emergency arises in your business, give us a call and we’ll be there fast with the help you need.

Celebrating the Holidays During a Pandemic

12/18/2020 (Permalink)

With COVID-19 still running rampant, this holiday season will be different from seasons prior. As the state of Michigan continues to have restrictions on going out to eat and hosting large gatherings, it makes it challenging for families and friends to participate in their holiday traditions. With that being said, the CDC has come up with ways to celebrate the holidays in a safer manner.

According to the CDC, celebrating virtually or only with the people in your home is the safest choice this season. If you do gather with people outside of your home, consider having gatherings and activities outdoors.

Here are more safer celebration tips brought to you by the CDC:

When Attending a Winter Holiday Celebration:

  • Wear a mask.
  • Have conversations with the host ahead of time to understand their expectations.
  • Bring your own food, drinks, and utensils.
  • Stay home if you feel sick or have been near someone who may have been exposed to COVID-19.
  • It is okay if you decide to stay at home and social distance from others.

Hosting a Winter Holiday Celebration:

  • Set expectations with guests before celebrating together.
  • Limit the number of guests.
  • Clean and disinfect high touched surfaces.
  • Consider a small outdoor celebration.
  • Have unused masks handy.
  • Have a separate space for guests to wash their hands or have hand sanitizer available.
  • Cancel your gathering if you or someone in your home lives with you is sick or has been exposed.
  • It is okay to postpone or cancel your gather, do what is best for you.

Food and Drink Considerations:

  • Bring your own food, drinks, and utensils.
  • Avoid going in and out of areas that food is being prepared.
  • Use single-use options such ass salad dressing and condiment packets.
  • Have a touchless garbage can if possible.

Consider Other Winter Holiday Activities:

  • Host a virtual celebration with friends and family.
    • Schedule a time to eat together.
    • Host a virtual “ugly” sweater contest.
    • There are many apps that allow you to play a game virtually such as Houseparty.
  • Decorating activities
    • Decorate cookies or gingerbread houses with friends and family virtually.
    • Make holiday cards and crafts that does not involve contact with others.

For more information on safer celebrations, visit the CDC’s Winter Holidays website.

Your friends at SERVPRO are wishing you a safe and happy holiday season!

House Fire Safety Tips

12/18/2020 (Permalink)

One of the biggest fears of a homeowner is a house fire. Losing all your memories and belongings is devastating and heartbreaking. Without taking following proper fire safety tips, homeowners put more of a potential risk of losing belonging and even loved ones. We have provided a few fire safety tips to help prepare and prevent for the unimaginable.

Fire Safety Tips to Follow:

Regularly Check Smoke Detectors: Smoke detectors are extremely important to fire safety and should be installed in every bedroom and on every floor of your home. Homeowners should also do a monthly routine check to ensure they are functioning and replace them every 10 years or as directed by the manufacturer.

Create a Fire Escape Plan: Creating an evacuation plan for a house fire is a great way to ensure everyone in your household will know exactly what to do and can act efficiently if a fire breaks out. Plan out exit routes, meeting places, and for any special provisions your family members may need.

Learn How to Operate a Fire Extinguisher: There are many types of fire extinguishers to choose from, so it is advised to get the type you think will be most suited to your needs. Make sure you and your family completely understand how to use it in case of an emergency.

Never Leave Flames Unattended: Because open flames are so common in households, many homeowners forget the extreme dangers they can create. Whether it is from a cooktop or lit candle, a flame can spread to other surfaces within seconds, causing a fire to break out. It is crucial to never leave one unattended for any length of time.

Establish a Closed-Door Policy: Nighttime is a popular time for house fires to break out, which is why even sleeping with safety in mind is highly advised. Closing bedroom doors at night can significantly decrease the amount of time a fire takes to spread, giving everyone in your household more reaction time once the flames are detected.

For more fire safety tips, visit the Red Cross’s website to learn more.

Prepare Your Home for Winter

12/18/2020 (Permalink)

As we quickly head into winter, it is time to prepare your home for the cold weather. As we know, Michigan winters are long and brutally cold, it is critical to prepare your home to take on the state’s longest season.

Read the tips below to protect your home against winter:

Plan for a home energy audit: This should be done by a professional and will help you discover any problems with your home before colder weather comes.

Add insulation: Adding insulation to the attic, floors, or walls can help conserve more heat in the winter, especially in older homes.

Seal around windows: You could be losing heat around your windows. By having them properly caulked, you could potentially but your heating bill.

Lower your water heater temperature: By keeping the maximum temperature of your water heater lower, it will consume less energy and save money.

Keep your home temperature at least 65 degree: You want to make sure your pipes do not freeze and expand, resulting pipes to freeze and break. It is advised to cover outside faucets with insulation kits or installing leak detection systems.

Clean you gutters often: Clear your roof, gutters, and downpours so they can properly drain. If not taken care of, ice build-up or water overflow during a storm can cause severe damage to your home.

If you happen to suffer from water damage this winter, we are water damage restoration specialists and are ready to restore your home back to pre-water damage condition. We are available 24/7 so that when a disaster strikes, we have your back.

Causes of Commercial Water Damage

12/14/2020 (Permalink)

There’s never a convenient time for flooding or water damage to strike your business. Every hour spent cleaning up is an hour of lost revenue and productivity. When a company suffers a water loss, and everyone is impacted. So here is a list of common water damage causes for commercial buildings.

  • Malfunctioning Sprinkler Systems: Fire sprinklers are great and can keep a building safe during a fire, if one accidentally goes off or breaks it can cause substantial water damage to the building, and assets in that building. It is recommended to get your sprinklers tested every few years. It is also beneficial to learn where the shut off is. If you or your building manager do not know where the shut off is, contact us about getting your building prepared with an Emergency Ready Profile.
  • Appliances: Just like in a home, most commercial buildings have appliances like hot water heaters, refrigerators, and toilets. All those things have the potential to cause a water loss. Have a plumber check fittings and pipes regularly.
  • Backed Up Sewer Lines: Sewer damages are extremely messy, and no one wants to deal with that. It is recommended to get your sewer lines jetted or cleaned every 18 months.

Not every disaster can be prevented, that is why we are here to help around the clock. We are water damage restoration specialists and are ready to restore your business back to pre-water damage condition. Whether your water emergency occurs in a small office building or big box store, we will respond quickly to mitigate the damage and manage the restoration project through to its completion.

Winter Weather Terminology

12/8/2020 (Permalink)

We are now entering Michigan’s longest season, winter. As we know, we have dealt with many brutal winters in the past, such as the polar vortex. With how 2020 is going, we never know what is going to be thrown at us next. With that being said, we should prepare and be ready to take on winter weather.

To start, let’s know some winter terminology brought to you by the National Weather Service. Winter Storm Products - We have all heard words like “warning”, “watch”, and “advisory”. We hear these things from our meteorologist, on the radio, and even from our peers. We all chat about the weather but what do these things actually mean? The National Weather Service has given us a list with some definitions:

Winter Storm WARNING: Snow, sleet, or ice are expected. Take Action!

Winter Storm WATCH: Snow, Sleet, or ice is possible. Be Prepared.

Winter Weather Advisory: Wintery weather is expected. Exercise Caution.

Freezing Rain: Rain that freezes when it hits the ground; creating a coating of ice on road, walkways, trees, and powerlines.

Sleet: Rain that turns into ice pellets before reaching the ground. Sleet also causes moisture on the road to freeze and become slippery.

For more information about winter storms, visit The National Weather Service.

The National Weather Service and the CDC are great resources to find how to prepare for many types of weather-related storms. When disaster does strike, please know are here to help around the clock. Cold weather, snow, and ice storms can cause severe damage to your home or business. When these types of disasters strike, you must immediate action is necessary to prevent additional damage to your property. We have the winter storm experience, expertise, and the resources to remediate damage caused by winter weather to help make it “Like it never even happened.”

Holiday Fire Safety

12/7/2020 (Permalink)

It’s that time of year where we are all fun of Christmas cheer! Even though the holidays are a bit different this year, safety is still a must. Christmas decorations are what help make the season bright, but they also present fire risks that can turn into a holiday disaster.

Here are holiday fire facts by the National Fire Prevention Association:

  • Electrical distribution or lighting equipment was involved in almost half of home Christmas tree fires.
  • More than two of every five (42%) home Christmas tree fires started in the living room. Five percent were chimney or flue fires. One-fifth (21%) of the decoration fires started in the kitchen. Sixteen percent started in the living room, family room or den.
  • Half (51%) of December home decoration fires were started by candles, compared to one-third (32%) in January to November.
  • Electrical distribution or lighting equipment was involved in almost half (45%) of home Christmas tree fires.
  • More than one-fifth (22%) of the Christmas tree fires, some type of heat source, such as a candle or equipment, was too close to the tree.

SERVPRO Holiday Safety Tips:

  • Check wiring on lights for breaks and wear. Replace worn strings and don’t exceed manufacturer guidelines for connecting multiple strands of lights. Don’t leave tree lights plugged in when you are away from home or when you go to bed.
  • Keep live trees well-watered to reduce the chance of a fire.
  • Use flameless candles. If you do use traditional candles, burn them in sturdy candleholders, well away from drapes and other flammable materials, and never leave them unattended or allow them to burn down to less than one inch in length.
  • Keep all decorations away from heat sources like radiators, portable heaters, fireplaces, etc.

It only takes a moment’s distraction or carelessness to turn a holiday celebration into a catastrophe. We hope these tips will be a reminder to families everywhere to make fire prevention a priority in their holiday preparations, so they can spend the season enjoying family and friends, not dealing with the aftermath of a fire.

Winter Water Damage

12/7/2020 (Permalink)

Michigan winters are known to be brutally cold and large amounts of snow is always expected. With below freezing temperatures. Snow, and ice, your home or business could be in jeopardy for water damage. It is crucial that you are aware of the hazards and can prepare, prevent or act quickly if faced with winter water damage.

FROZEN PIPES

A frozen pipe can burst at the point where the ice blockage inside the pipe is located, but typically the rupture is caused by the backflow pressure between the water source and the blockage. A burst pipe can cause considerable damage to your
property if not addressed quickly.

ICE DAMS

Ice dams can be a major problem during the winter season. They form when heated air melts roof snow downward into water dammed behind still-frozen ice. When the trapped water cannot safely flow or run into the gutter system, it can backflow under the roof ’s shingles and into the structure’s interior areas.

PREPARE YOUR HOME

  • If you own a home which is unoccupied during a cold period, ensure you have ample heating fuel and that the indoor thermostat, in all areas of the home, is minimally kept at 55 degrees and ensure that you have a trusted person check the home periodically during your absence.
  • Keep cabinet doors open during cold spells. This allows warm air to circulate around pipes.
  • Keep a slow trickle of water flowing through faucets, especially if the pipes for faucets run through unheated or uninsulated areas of your home.
  • Consider shutting off outdoor faucets. Find the shut-off valve in the basement or crawl space and turn it to “off .”
  • If you follow the previous step, then open the outdoor faucet to help ensure it drains completely and the inner valve is shut off.
  • Ensure gutters are clean and secure. Leaves and debris accumulate, causing a damming effect on gutters, which could lead to roof problems and water damage.

PREPARE YOUR BUSINESS

  • Check your business property for downed tree limbs and branches. Weather, such as wind, heavy rain, ice, and snow, can cause branches to fall, which could cause damage to the property and potentially cause
    personal injuries.
  • Inspect property, especially walkways and parking lots, for proper drainage to alleviate flood hazard potential.
  • Inspect all handrails, stairwells, and entryways to address and correct potential slippery or hazardous areas. Install mats or non-slip surfaces and post caution signs where water could be present.

Cold weather, snow, and ice storms can cause severe damage to your home or business. When these types of disasters strike, immediate action is necessary to prevent additional damage to your property. Our team has the winter storm experience, expertise, and the resources to remediate damage caused by winter weather. If disaster strikes your home or business during the winter months, know that SERVPRO has your back.

Preparing for a Winter Storm

12/7/2020 (Permalink)

During extremely cold weather or snowstorms, staying safe and warm can be a challenge. As Michiganders, we know that winter brings freezing temperatures, power failures, and icy roads. To keep you and your family safe, you need to prepare your home for Michigan’s longest season.

Prepare Your Home:

  • Insulate any water lines that run along exterior walls so your water supply will be less likely to freeze.
  • Caulk and weather-strip doors and windows.
  • Insulate walls and attic.
  • Install storm or thermal-pane windows or cover windows with plastic from the inside.
  • Repair roof leaks and cut away tree branches that could fall on your home or other structure during a storm.

By preparing your home before a storm, it could help prevent or lessen the damage. In Michigan, we never know what type of weather we will get, so it is always important to be prepared and safe rather than sorry. For these long winter months, having a plan can protect your home against storm damage.

Before the Storm Hits:

The CDC highly suggests listening and watching weather forecasts regularly to keep updated on the storm. It is also recommended to have an emergency supply kit which includes emergency food and water supply. Even though we cannot always predict how bad a winter storm can be, sometimes watching/listening to a forecast can give you several days to prepare.

Bring Your Pets Indoors:

Don’t leave your furry friends outside to take on the storm. Bring them inside to them warm and safe. Also, make sure that your pets have access to unfrozen water and food.

For more information on preparing for a winter storm, visit the CDC’s website for helpful tips!

Cold weather and winter storms can cause significant damage with little warning. Regardless of the type of storm, our team can handle any size disaster. During catastrophic storms and major events, our Disaster Recovery Team can respond quickly with additional resources.

  • Cold temperatures
  • Heavy snowfall
  • Ice storms and freezing rain

No matter the winter storm damage, our team is ready 24/7 to make it “Like it never even happened.”

Celebrate Safely This Holiday Season

11/19/2020 (Permalink)

Local SERVPRO fire restoration specialists say use common sense and caution to help control risk of holiday season home fires!

In a year when large holiday gatherings may not be possible, fire damage restoration specialists at SERVPRO of Shiawassee / West Saginaw Counties say to focus on family decorating traditions and more intimate celebrations may take on extra significance. It is as important to keep safety top of mind with a small family gathering as it is with a large holiday party. We all enjoy bringing the glow of the holiday season to our homes with Christmas trees or menorahs and candlelight, but these statistics from the U.S. Fire Administration show how easy it is for home decorating to turn into a home disaster.

  • The top three days for home candle fires are Christmas Day, New Year’s Day and New Year’s Eve.
  • More than half of the home decoration fires in December are started by candles.
  • A heat source too close to the Christmas tree causes one in every four winter fires.
  • On average, one of every 52 reported home Christmas tree fires resulted in death.

In addition to exercising caution with candles and heat sources, it is important to follow manufacturers’ guidelines for holiday lighting. According to the National Fire Protection Association, electrical distribution, or lighting equipment was involved in 44% of home Christmas tree fires. Though Christmas tree fires may not be common, they can be devastating to more than the house itself. They can destroy irreplaceable photos, mementos, and family heirlooms and even cost lives. To help keep your holidays bright and your home and family safe, use common sense with candles and tree placement and follow these important home decorating guidelines.

  • Only use decorations that are flame-retardant or not flammable.
  • Check holiday lights each year for frayed wires or excessive wear.
  • Don’t link more than three strands of holiday lights.

In a year when so many of the things we take for granted have changed, we know people will still come together – in person or virtually – to celebrate family and holiday traditions. Stay safe’ has become a common expression in the context of public health, but this holiday season, we urge all Mid-Michigan home and business owners to think about ‘staying safe’ in their homes as they prepare for and enjoy the holiday season.

SERVPRO is an industry leader and provider of fire and water cleanup and restoration services. For more fire prevention and fire safety tips and information about fire and water damage restoration services, please visit www.SERVPROshiawasseewestsaginawcounties.com or call 989-494-5575.

Get Your Emergency Storm Kit Ready!

11/19/2020 (Permalink)

Cold weather, snow, and ice storms can cause severe damage to your home or business. When these types of disasters strike, immediate action is necessary to prevent additional damage to your property. SERVPRO is always here to help and want to give you tips on a basic emergency kit in case the unpredictable happens.

In a year filled with the unexpected, one thing that 2020 has shown us is to always be prepared. Here are some basic you should have in your Emergency Storm Kit.

Basic emergency supply kit should include these recommended items:

  • Water (one gallon per person per day for at least three days, for drinking and sanitation)
  • Food (at least a three-day supply of non-perishable food)
  • Battery-powered or hand crank radio and a NOAA Weather Radio with tone alert
  • Flashlight
  • First aid kit
  • Extra batteries
  • Whistle (to signal for help)
  • Dust mask (to help filter contaminated air)
  • Plastic sheeting and duct tape (to shelter in place)
  • Moist towelettes, garbage bags and plastic ties (for personal sanitation)
  • Wrench or pliers (to turn off utilities)
  • Manual can opener (for food)
  • Local maps
  • Cell phone with chargers and a backup battery

Also look at ready.gov for more ideas on emergency kits! 

Michigan is known for its constant changes in weather, making our homes and businesses an easy target for winter storm damage. That is why we here at SERVPRO of Shiawassee / West Saginaw Counties are ready to help 24/7. We will work around the clock to get your property back to preloss condition.

Tips for a Leaking Roof

11/17/2020 (Permalink)

A major storm in Michigan can do serious damage to many properties, including the roof of your home or business. When it comes to a leaking roof, you will need a professional not only to fix the exterior but to repair your attic and ceilings. A roof leak may seem small, but it can potentially cause severe damage to your property.

Here is what you can do once a leak has been discovered:

Check the Roof

If your property has a shingled roof, check for missing shingles. That may give you an idea of how water is getting in. If water is coming through, puncture a small hole that will allow the water to flow out freely. If you leave it intact, water will spread over the ceiling which could cause it to sag and possibly collapse. A hole gives the water somewhere to go. Put a bucket underneath to catch the water and move furniture and other items out of the way.

Move Wet Items

Once belongings are wet, they need to be dried and disinfected. If there are no electrical dangers, launder furniture covers, bedding, and other washable items. Air out and clean furniture and rugs. Check for irreparable damage. If something is in poor condition, throw it away.

Dry Everything Well

From the attic on down, everything needs to be as dry as possible. Run fans or heaters or open windows to get air circulating through the area. Once everything is completely dry, then restoration work for the roof leak begin.

Call SERVPRO

A roof leak can cause substantial damage in hard-to-reach areas. Call the experts to evaluate the safety of your building before you attempt any repairs yourself. It is important to have everything dry and disinfected to prevent future problems. A damaged roof can cause extensive issues for your property. Cleaning up properly after storm damage ensures that you have a safe environment.

At SERVPRO, we are available 24/7 so that when a disaster strikes, we have your back.

Mold Growth in Your Business?

11/17/2020 (Permalink)

If your Mid-Michigan property has suffered water damage, you may be concerned about the potential for mold growth. Since mold spores live everywhere, it is especially important to address any wet areas after a water leak or flood. Mold spores travel through the air and attach to damp surfaces, which can lead to mold colonies if left untreated.

Important Tips to Remember About Mold Include the Following:

  • Mold can establish itself in as little as 24 to 48 hours.
  • Mold thrives in areas with high humidity, dim lighting, and low air circulation.
  • Mold can form colonies in as little as 1 to 12 days.

Mold Growth

If you suspect that mold is growing in your building, it is crucial to check areas that have sustained water damage. Whether the water is from a small, consistent leak or a major disaster, it can lead to conditions that foster mold. When the mold spores land in the correct environment, they begin feeding and breaking down materials such as wood, carpet, fabric, and sheetrock. This can lead to structural damage if not taken care of.

Mold Remediation

Professional cleanup and remediation services are essential to effectively handle mold growth, as experts have specialized equipment and training to detect and remediate the situation. Not only is it imperative to remove the existing mold, but it is also important to fix the source of the water feeding the mold. If the source of the water is not addressed, the mold will return and cause more damage, so this is a crucial step in mold prevention.

If you suspect mold, weather because of water damage, or just from damp conditions, you should call SERVPRO of Shiawassee / West Saginaw Counties as quickly as possible. We are always “here to help," and have the training, equipment, and expertise to take care of your mold problem. Our goal is to get you back to a clean, healthy home and make it "Like it never even happened."

Consult, Clean, and Certify

11/11/2020 (Permalink)

The Certified: SERVPRO® Cleaned program is centered around the three C's- Consult, Clean, and Certify.

Consult:

We will meet with the property owner to evaluate current cleaning processes, and propose additional services that SERVPRO® of Shiawassee / West Saginaw Counties can offer to minimize the potential transmission of COVID-19. We will also discuss how frequently these services should occur. Higher frequency service is recommended for businesses with high traffic and an inability to implement health screening of people entering the business.

Clean:

Standard services focus on cleaning and disinfectant application to limit the emergence of viral pathogens. This may include disinfectant application to frequently contacted touch points such as doorknobs, light switches, countertops, keyboards, and desks to minimize the potential transmission of COVID-19.

Enhanced services build upon standard services by adding cleaning and disinfectant application to less frequently contacted touch points. This would be implemented in the case of having a person that tests positive for COVID-19 or a person that may be exhibiting symptoms of the virus.

Certify:

A Certified: SERVPRO® Cleaned window cling with the last date serviced or a table tent would be placed at the site letting the people that enter your building know that your building has been cleaned by the professionals at SERVPRO® of Shiawassee / West Saginaw Counties. For more information, call us at 989-494-5575.

Preventing Frozen Pipes

11/2/2020 (Permalink)

Living in Michigan, we all know sub-zero temperatures are ahead. With frigid temperatures and winter storms coming, now is the time to learn more about how to avoid frozen pipes and water damage that can occur if those pipes expand and burst. Frozen pipes are actually very preventable, SERVPRO offers the following tips for preventing frozen pipes and mitigating potential damage that they can cause. 

To prevent frozen pipes and avoid any potential damage:

  • Insulate all exposed pipes in your property. Pay close attention to where pipes may be unheated, such as the basement, attic, garage, crawl space, and under cabinets in the kitchen and bathroom.
  • Maintain a consistent temperature through your house day and night.
  • Close any valves located inside that supply water outdoors and open outside valves to properly drain any excess water remaining in the pipes.
  • Remove, drain, and store hoses used outdoors.
  • In especially freezing temperatures, let your faucet trickle; running water is less likely to freeze.
  • If you will be leaving your home unoccupied for an extended period, leave the heat on and set to a temperature no lower than 55° F.

Thawing Out a Frozen Pipe:

  • If you turn on a faucet and only a few drips come out, you may have a frozen pipe. Typically, frozen pipes are found along exterior walls or where your water service enters your home through the foundation.
  • Leave the faucet on while treating any frozen pipes, as flowing water will help melt the ice.
  • Apply heat to the frozen section of the pipe by using an electric heating pad, an electric hair dryer, or wrapping pipes with towels soaked in hot water. Do not use a blowtorch, kerosene or propane heater, or other open flame device.
  • Check all other faucets in your home to see if you have additional frozen pipes. If one pipe freezes, others may freeze too.

Cold weather, snow, and ice storms can cause severe damage to your home or business. When these types of disasters strike, immediate action is necessary to prevent additional damage to your property. SERVPRO of Shiawassee / West Saginaw Counties has the winter storm experience, expertise, and the resources to remediate damage caused by winter weather. We are always here to help! 989-494-5575.

Preventing a Kitchen Fire

11/2/2020 (Permalink)

More home fires start in the kitchen than anywhere else. Every year, cooking was involved in an estimated 156,300 home fires that caused:

  • 470 deaths
  • 5,390 injuries
  • $1 billion in property damage

These Numbers could be greatly reduced if people paid more attention when they cooked and practiced simple fire safety behaviors.

Unattended Cooking is The Leading Cause of Kitchen Fires

  • Stay in the kitchen when frying, grilling of broiling food
  • Check food regularly – use a timer to remind you the stove/oven is On
  • If you must leave – turn the oven Off

Stay Alert To Avoid Stirring Up Trouble

  • Don’t use the oven or stovetop if you are sleepy, have consumed alcohol or are using drugs.

Hot Tips

  • Keep pot handles turned in
  • When you microwave food, open the container slowly to let steam escape and let food cool before eating
  • Cool a burn under water for 3 to 5 minutes and cover it with a clean dry cloth
  • If the burn is bigger than your fist, seek immediate medical assistance

Flammable Objects -Keep Away From the Stove

  • Keep anything that can burn a safe distance away from the stove
  • Clean up food and grease from burners and the stovetop
  • Wear short, tight-fighting, or lightly-rolled sleeves. If clothes catch fire, stop, drop and roll over and over or back and forth to put the fire out. Get medical help.

Be Ready To React Fast To a Cooking Fire

  • When in doubt – just get out!
  • If you try to fight fire with a fire extinguisher, be sure:
    1. Other people are leaving the home
    2. Someone is calling the fire department
    3. You have a clear exit path
  • If a small fire starts:
    1. Slide a lid over the pan
    2. Turn Off the burner
    3. Leave a the pan covered until it is completely cool
  • For an oven or microwave fire, turn off the unit and keep the door closed.  

If you do have a problem in the kitchen or any other room in the house give SERVPRO of Shiawassee / West Saginaw Counties a call.  We will clean up all Fire, Smoke and water damage. 

COVID-19 and Trick-or-Treating

10/26/2020 (Permalink)

As many of us prepare to buy candy and costumes for Trick-or-Treating, the CDC has considerations to help protect families and communities from COVID-19. Not only do we have to worry about COVID, flu season is also upon us. Following these considerations can help limit the spread while still being able to enjoy Halloween festivities.

Make Trick-or-Treating Safer:

  • Avoid direct contact with trick-or-treaters.
  • Pass out candy outdoors.
  • If possible, set up a station with individually bagged treats for children to take.
  • Wash hands before handling candy.
  • Wear a mask.

Mask Up:

  • Make your cloth mask part of your costume.
  • A costume mask is not a substitute for a cloth mask.
  • Do NOT wear a costume mask over a cloth mask. It can make breathing more difficult.
  • Masks should NOT be worn by children under the age of 2 or anyone who has trouble breathing.

Other Considerations:

  • Stay at least 6 ft. away from others who do not live with you.
  • Bring hand sanitizers with you.
  • Wash your hands with soap and water for at least 20 seconds when you get home and before you eat any candy.

For more information on making Trick-or-Treating safer, go to the cdc.gov. Your friends at SERVPRO are wishing you a fun and safe Halloween!

Deep Fryer Safety

10/26/2020 (Permalink)

According to the National Fire Protection Association, deep fryer fires cause an average of 5 deaths, 60 injuries, and more than $15 million in property damage each year. Deep fryers are great for cooking up some delicious food for gatherings, etc. But, frying is more dangerous than any other types of cooking because it involves cooking oil and grease. Not to mention, deep fryers involve larger quantities of hot cooking oil, so it creates a higher risk of injury and loss.

To avoid a fire, please follow these safety tips provided by The National Fire Protection Association:

  • Always use cooking equipment tested and approved by a recognized testing facility.
  • Follow manufacturer’s instructions and code requirements when installing and operating cooking equipment.
  • Plug cooking appliances directly into an outlet. Never use an extension cord for a cooking appliance as it can overload the circuit and cause a fire. Watch what you heat!
  • The leading cause of fires in the kitchen is unattended cooking. Stay in the kitchen when you are frying food. If you leave the kitchen for even a short period of time, turn off the deep fryer.
  • Do not use too much deep-frying oil. Having too much will result in excessive spillage.
  • Stay alert! To prevent cooking fires, you must be alert.
  • Keep the deep fryer clean and change cooking oil regularly.
  • Keep pets away to prevent them from knocking over the deep fryer or knocking something onto or into the deep fryer.
  • Keep anything that can catch fire – potholders, oven mitts, wooden utensils, paper or plastic bags, boxes, food packaging, towels, or curtains – away from your deep fryer.

If you happen to have damage from a fryer fire, we have specialized equipment, specific training, and certifications that allow us to restore your home to pre-fire condition "Like it never even happened."

Electrical Fires - How They Start

10/15/2020 (Permalink)

According to the National Fire Protection Association, the second leading of cause of house fires in the U.S. is from electrical failures or malfunctions. Most electrical fires are caused by faulty electrical outlets and outdated appliances. The following are the most common reasons why electrical fires happen:

Old electrical sockets and unsafe appliances

Appliances that are old and overused and those that fall short of modern safety standards are the worst culprits. Frayed electrical cords, self-jointed wires, and worn out sockets that are not properly grounded are major causes of fires. They become ready outlets for directing heat and fire to carpets, rugs, curtains, and combustible plastic. Older appliances draw more power than the wall sockets can handle.

Using light fixtures that exceed the permissible wattage

A very common cause of fires is plugging lights, lighting appliances and bulbs into electrical sockets that cannot handle higher wattage levels. Antique lighting appliances may have defective wiring that makes the appliance unstable by overheating. Decorating lights with colored paper and cloth shades can increase the risk of fire when the material or fabric heats up.

Using multiple appliances plugged into an extension cord

Unrestricted use of extension cords is a major fire hazard. The risk of fire increases when your TV, home theatre, computer and other appliances are all plugged into a single extension cord. This creates excessive power load on a single socket which may not be designed to handle that load.  So, there is a social and economic cost to damaged wiring!

Locating portable heaters near combustible materials

Portable space heaters that use coils are potentially dangerous when they are positioned carelessly near curtains and rugs and adjacent to beds and cloth covered furniture. The chances of inflammable material meeting the red-hot coils increase the risk of fire.

Wiring that becomes defective with the passage of time

Over a period of time you add more electrical appliances such as wide screen televisions, home theatre, microwave oven, refrigerator, and air conditioners. The outdated home wiring cannot handle the increased power load. Older wiring tends to heat up quickly and catches fire. If the breaker boxes are themselves defective, they cannot prevent overheated electrical panels from catching fire.

Fall Weather Can Be Destructive

10/14/2020 (Permalink)

Since we are now in the fall season you may have noticed a lot of rain. In these wetter months, we all must consider the possible damages that can happen to our structures during this time of year. Fall weather may not be as destructive as winter, but it is better to prepare for water damage before it is too late.

For homeowners, some concerns due to fall weather can be:

  • Eroded landscaping
  • Rutted driveways, especially those that are graded either up or downhill
  • Moldy siding, windowsills, doorjambs, windowpanes, and roofing
  • Rotting wooden fencing and decking
  • Leaking roof
  • Puddles and pooling

For business owners, some concerns can be:

  • Potholes and eroded surfaces in public parking areas
  • Eroded walkways or damaged, buckling sidewalks and public walkways
  • Leaking roofs
  • Damaged materials and machinery that have not been stored properly

Businesses must also keep an eye on employee bathrooms and kitchen/break areas to make sure that leaks are handled immediately and that spills are cleaned up right away. During bad weather, customers and vendors will track water and debris into your building, and both for safety and aesthetics, it will be a good idea to keep up with this type of accumulation to prevent water damage. Have an umbrella stand ready for everyone who comes through the door!

Homeowners also need to keep up with spills, leaks, and traffic, but it will obviously not be such a large job. In a home, water damage is more likely to come from a water heater or dishwasher that is malfunctioning, or a washer that has developed an issue.

One thing both types of structures must be concerned about is mold, however - it is never a good thing to realize that mold has taken hold in either your home or your business. Mold just needs two things to grow: water and humidity. It can infest a home or business in as little as 48 hours and even the tiniest of unchecked leaks can produce an infestation. With a household or workplace mold infestation can come allergens and irritants, making it an uncomfortable living, or working environment.

If you suspect mold, weather because of water damage, or just from damp conditions, you should call SERVPRO of Shiawassee / West Saginaw Counties as quickly as possible. We are always “here to help," and have the training, equipment, and expertise to take care of your mold problem. Our goal is to get you back to a clean, healthy home and make it "Like it never even happened."

Hidden Water Damage in Your Home

10/14/2020 (Permalink)

Water damage does not only come from burst pipes or flooding to damage your home. In most cases, undetected water damage can cause the most damage and be quite the headache.

There are five indicators that there’s water damage going hidden in your home:

  • Stains on walls and ceilings: Nobody purposefully looks up at their ceiling. However, it is important to thoroughly check the ceilings in your home for stains. There might be a bathtub or shower leak from one floor to the next, or your ceiling could be leaking into the attic.
  • Musty or unpleasant smells: Do you smell something musty, or even earthy, in your home? Hidden water can cause mold to grow, and a nasty smell is a good signal that something is wrong.
  • Peeling paint: Not only can water stain your walls, but it can also cause the paint to lift. If you see your paint starting to peel, quickly find the source of the problem, or call a professional to fix it.
  • Mold Growth: Just like with ceilings, we do not exactly pay attention to the corners of our homes, but often these small hidden areas can tell us about potentially harmful leaks or spills. Check to see if there are any discolored or fuzzy looking spots in isolated corners or hidden areas.
  • Flooring: When allowed to flow, water naturally seeks the lowest level. Therefore, rivers flow downstream. Water can seep under your flooring and collect – damaging your sub-floors. Check for and warping or deformation to make sure there is no water hiding beneath the floorboards. When this happens, it is important to act as quickly as possible, so we can restore your flooring to good as new.

Here at SERVPRO of Shiawassee / West Saginaw Counties, we are water damage restoration specialists and are ready to restore your home back to pre-water damage condition. Whether water damage sneaks up on you or not, we are available 24/7 to make it “Like it never even happened.”

Commercial Air Duct Cleaning

10/14/2020 (Permalink)

Ventilation systems are often the biggest culprit in poor indoor air quality. Make it a priority to inspect the ductwork of your home or business.

According to the EPA:

You should consider having the air ducts in your home cleaned if-

  • There is substantial visible mold growth inside hard surface ducts or on other components of your heating and cooling system.
  • There is an odd smell coming from the duct system.
  • Ducts are infested with vermin, e.g. (rodents or insects)
  • Ducts are clogged with excessive amounts of dust and debris and/or particles are released into the home from your supply registers.

Some research also suggests that cleaning dirty cooling coils, fans and heat exchangers can improve the efficiency of heating and cooling systems.

Is cleaning my air ducts really that important?

During normal operation, dust can accumulate in ductwork that can lead to microbial growth. Duct cleaning has been shown to reduce this growth, as well as increase the efficiency of your system. In fact, in some cases of extreme buildup, it can increase efficiency as much as 40 percent!

SERVPRO of Shiawassee / West Saginaw Counties professionals routinely inspects the heating, ventilation, and air conditioning unit (HVAC).  Keeping them clean can extend the life of the equipment. This can, in turn, save you money and give you cleaner air to breathe.

However, duct cleaning is not always necessary. We will make recommendations about the best way to address any indoor air quality concerns. This can save you money and provide peace of mind on the health of your system.

The benefits of servicing your HVAC unit include:

  • Helps to restore peak energy efficiency.
  • May help to eliminate offensive odors.
  • Helps reduce the potential for mold growth.

For more information on HVAC and air duct cleaning or a free quote call us today! 989-494-5575

Prepare Your Home For Fall

10/5/2020 (Permalink)

Sweater weather is now in full swing. It is time for leaves changing colors, cider mills, and pumpkin spice everything! Decorating your home for fall is always fun, but have you prepared your home for it?  Follow our checklist to make sure your home is ready to take on fall.

  • Clean or replace your gutters – Not cleaning and draining your gutters can cause water damage inside and outside your home.
  • Drain your outdoor faucets – Drain and disconnect all garden hoses to prevent water from freeing. Not doing this can cause pipes to burst, leading to water damage.
  • Check for drafts – If you have drafts in your home, this only causes heating cost to rise. Consider weatherstripping to keep heating costs down.
  • Change your batteries – It is always important to check all smoke detectors and carbon monoxide devices in your home.
  • Have your furnace inspected – Hire an HVAC professional to test for leaks, change the filter, and check for heating efficiency.
  • Check water drainage – Rainwater downspouts need to be clear of obstructions and direct water away from foundations, walkways, and driveways.

Take care of the little things that can make a huge difference for you and your home. By following this checklist, you could potentially avoid extensive damage to your home. As always, if you happen to have water damage, we are here to help 24/7.

Halloween Safety Tips

10/1/2020 (Permalink)

With a season full of tricks and treats, SERVPRO wants to provide with fire safety tips to ensure a safe and fun Halloween. Halloween decorations are the first thing to ignite in over than 1,000 reported home fires each year. Whether you are trick or treating, throwing a party, or staying inside, decorations can be a lurking fire risk and it is important to be aware.

From the National Fire Protection Association, here are five Halloween fire safety tips:

  • Use a battery-operated candle or glow stick in jack-o-lanterns.
  • When choosing costumes, stay away from long trailing fabric.
  • Teach young children to stay away from open flames, including jack-o-lanterns with candles in them.
  • Keep all decorations away from open flames, especially cornstalks, dried flowers, and crepe paper.
  • Provide young children with glow sticks or flashlights to carry with their costume.
  • Remember to keep all exits clear of decorations so escape routes are not blocked. Also, make sure all smoke alarms are working properly.

Everyone one is entitled to one good scare on Halloween but let’s keep a house fire out of it. Don’t be haunted with fire damage. Follow these steps to enjoy your spooky season with tricks and treats.

Your friends at SERVPRO are wishing you a happy and safe Halloween. As always, if the unexpected happens, SERVPRO is here to help with fire and water damage.

Tips for Staying Healthy as COVID-19 and Flu Season Converge

9/24/2020 (Permalink)

The COVID-19 pandemic has challenged business owners and homeowners alike to find ways to live and work without exposing themselves or others to this highly contagious virus. Now, the approaching flu season is set to complicate that challenge even further. To help control the threat that the one-two punch of COVID-19 and the seasonal flu presents, SERVPRO of Shiawassee / West Saginaw Counties urges everyone to be extra vigilant about following cleaning and disinfecting protocols this year. 

Scientists at the Centers for Disease Control (CDC) believes both COVID-19 and the seasonal flu spread primarily by droplets made when infected people cough, sneeze, or talk. While not as frequent, it is also believed adults and children can contract COVID-19 or the flu by touching a surface or an object that has virus particles on it and then touching their own mouth, nose, or eyes. The CDC continues to recommend a yearly flu vaccine as the first and most important step in protecting against flu viruses, but experts also emphasize the importance of cleaning and disinfecting frequently touched surfaces daily to help mitigate the potential spread from contaminated surfaces. This includes tables, doorknobs, light switches, countertops, handles, desks, phones, keyboards, toilets, faucets, and sinks.

To limit exposure and control the spread of these double threats, SERVPRO recommends you wash your hands frequently with soap and water or use a hand sanitizer that is at least 60 percent alcohol, keep your hands away from your face, and wear a mask to protect others. For effective daily, routine cleaning at home or at work, we recommend first removing surface grime and dirt with soap and water, then following up with a disinfectant. It is easier to feel comfortable about limiting exposure at home where you can control how clean your surroundings are. It is more difficult out in public; but this year especially, it is important to be aware of the space you are in. You need to learn to recognize spaces where cleaning is – or is not – a priority so you can adjust your behavior accordingly.

For those home and business owners who have specialized cleaning requirements or who simply want the peace of mind that a professional cleaning service can offer in this stressful time, SERVPRO of Shiawassee / West Saginaw Counties can help. While we remain a leader in disaster cleanup and remediation situations, we also provide that same ‘deeper level of clean’ for everyday residential and commercial cleaning. In addition, SERVPRO offers their "Certified: SERVPRO Cleaned" program, developed for businesses in response to the pandemic. The high level of confidence that a professionally cleaned space provides offers welcome reassurance to patrons as the flu season intersects with COVID-19.

SERVPRO specializes in disaster restoration, cleanup, and repair services, helping to remediate damage, making it "Like it never even happened," for both commercial and residential customers. For more information on SERVPRO of Shiawassee / West Saginaw Counties please call 989-494-5575. For more information on the "Certified: SERVPRO Cleaned" program, please click here

Disasters Don’t Wait. Make Your Plan Today!

9/22/2020 (Permalink)

Each year, the Federal Emergency Management Agency (FEMA) designates September as National Preparedness Month to promote the importance of family and community disaster planning. This year’s theme, “Disasters Don’t Wait. Make Your Plan Today,” resonates strongly as local communities and communities around the world battle the ongoing COVID-19 pandemic. For disaster mitigation specialists at SERVPRO® of Shiawassee / West Saginaw Counties, the scope and impact of the COVID-19 pandemic on all aspects of everyday life, health, and well-being have magnified the importance of SERVPRO’s ongoing message to the communities it serves: When disaster strikes, preparedness is the best defense.

Before COVID-19 exploded into a global crisis, ‘disaster preparedness’ for the everyday home or business owner was largely dictated by the hazards unique to their location or their business. For some, that meant preparing for hurricanes and water damage, for others, tornadoes, flooding, wind damage, or even wildfires. But COVID-19 taught us that everyone – individuals and business owners alike – needs to be prepared for a national emergency that may disrupt food and medical supplies, transportation systems, schools, businesses, and every single aspect of everyday life that we take for granted. We have learned that no matter where you live or work, in addition to your ‘disaster’ preparations, making certain that you have a stock of some basic items on hand can make a huge difference if a national or global event suddenly disrupts – or even stops – everyday life.

At SERVPRO, we emphasize that everyone still needs to have a disaster preparedness plan in place. FEMA provides easy-to-use disaster planning guidelines at https://www.ready.gov, and home and business owners both can take advantage of free tools like the SERVPRO READY app at https://ready.SERVPRO.com/home/mobileapp. The app stores essential contact and property information electronically where it can be accessed with a mobile device in seconds if disaster strikes. Local business owners can take an additional preparedness step by designating SERVPRO of West Sterling Heights as their disaster mitigation and restoration provider. SERVPRO professionals will conduct a no cost assessment of the facility and assist the owner in completing a comprehensive Emergency READY Profile® (ERP) to be stored in the READY app.

COVID-19 has taught us we need to rethink and add to our disaster preparedness toolkits. We are all still struggling with a ‘disaster’ that has disrupted not only our lives and our jobs, but our entire community, our society, and the supply chain that we depend on. While in retrospect, the shortages of some of these items have become the stuff of urban legend, it is a good idea to stockpile a supply of items for which there are no easy substitutes. Toilet paper; yeast and flour for breadmaking; detergents; canned foods, fruits, and vegetables; pet foods and cat litter; fresh dairy items; diapers; and a host of other items were in short supply for weeks at the beginning of the crisis. Think back on those weeks and keep a supply of the things that you just don’t want to do without – along with some shelf-stable dairy items, dried beans, and frozen meals. Use them before they expire but be sure to replace them.

The disaster remediation specialists at SERVPRO of Shiawassee / West Saginaw Counties extend their sincere sympathy to those who have lost loved ones or have been otherwise affected by the COVID-19 pandemic. For the Mid-Michigan area commercial and residential customers, SERVPRO of Shiawassee / West Saginaw Counties continues to specialize in disaster restoration, cleanup, and repair services, helping to remediate damage, making it “Like it never even happened.”

Emergency Fire Damage Process

9/17/2020 (Permalink)

Fire and smoke damage is especially destructive. In many cases, your property will also suffer from water damage from firefighting efforts. With our emergency fire damage process, we can get your property back to pre-fire condition “Like it never even happened.”

One Hour:

Within one hour from notice of loss, we will contact you to arrange for service. You will know help is on the way!

Four Hours:

Within four hours of loss notification, we will be on-site to start mitigation services. The key to reducing damage and saving money is responding quickly to your damage.

Detailed Explanation:

A trained, uniformed, and equipped SERVPRO professional will walk you through the job process step-by-step, explaining what to expect and the anticipated outcome.

Pretesting:

We will begin pretesting for restorability, working from the source of the damage outward.

Eight Hours:

Within eight business hours of on-site arrival, a verbal briefing of scope will be communicated to the appropriate person, normally your adjuster or property manager.

Cleaning, Restoration, & Deodorization:

We will work neatly and efficiently to help you regain control of your property when a damaging event has taken over. We use state-of-the-art restoration techniques to ensure your property is taken care of right the first time.

Final Walk-Through:

After the work has been completed, a final walk-through will be conducted with you to help ensure your satisfaction.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s Corporate Training Facility to regular IICRC industry certifications, rest assured our staff is equipped with the knowledge to restore your property.

Sewage Back Up Tips

9/17/2020 (Permalink)

Water damage in your home is devastating, especially cleaning up areas of your home after flooding and sewer damage. Water from sewer system backups should be considered very dangerous. The water is grossly unsanitary and may contain bacteria and viruses that could cause serious illness. Special training and equipment is necessary to safely clean this type of contamination.

If you ever face a sewage backup in your bathroom, there are a few things that are helpful to know to speed proper cleanup and ensure a safe and sanitary home for your family.

Call for Help

If you suspect you have damaged sewer lines, call your sewage company to schedule an inspection. To protect your home from future mold or rot issues after a toilet overflow, call flood damage remediation experts. Only with the help of professional water removal specialists can you rest assured that floodwater has not crept into places you cannot see to wreak havoc.

Dry the Area

Though you may be tempted to sanitize your bathroom immediately after a toilet overflows, you should not do so before you start drying out the affected area. Whether you are dealing with a flooded toilet or an entire flooded basement, the first thing you should do is utilize heavy duty vacuums, drainage systems and fans to remove all the water.

Sanitize

After drying the area, sanitize it as best you can. Floodwater resulting from sewer damage can be toxic, so be thorough in your cleaning processes. Once the area is dry from the first round of sanitizer, you should plan to disinfect it one more time.

Dehumidify

The presence of excess water in a bathroom often welcomes lingering humidity, which only encourages mold growth in spaces affected by sewer water. During the process of drying, sanitizing, and restoring, you should be sure that a dehumidifier is always running.

24 Hour Emergency Service

Here at SERVPRO, we are available 24/7 so that when a disaster strikes, we have your back. Sewage backup should be considered an emergency and dealt with as quickly as possible. We are the water damage restoration specialists with specific training and expertise to safely restore your home.

Mold in Your Commercial Building?

9/17/2020 (Permalink)

Mold just needs two things to grow: water and humidity. It can infest your business in as little as 48 hours and even the tiniest of unchecked leaks can produce an infestation.

If you think you have mold in your building, you may consider the usual suspects. Mold often shows up in damp, humid places such as basements, attics, and bathrooms. You may discover it under sinks and behind appliances. You also cannot forget to check in air ducts. HVAC cleaning is essential to keeping fungal growth at bay. If you neglect this duty, you could soon discover a mold infestation.

What Causes Mold Growth

Mold spores travel in through the air but can make their way into office building through doors and windows as well as on people who come inside. Mold becomes visible and spreads when the following conditions are present:

  • There is standing water
  • There are damp areas in the building
  • There is poor airflow

Mold and Your HVAC System

If you smell a foul odor in the air ducts of your office, mold could be the culprit. Not only can this fungus develop where there is water, but it can also collect on dust. It is common for dust to gather in the HVAC ducts. The challenge is, you will not be able to see the mold inside the duct work, so you will have to pay attention to smells and whether the system is not working efficiently.

Here to Help

HVAC cleaning is the most effective way to eliminate mold from your heating and cooling system. Your best move is to hire an experienced mold remediation company to tackle this job. The professionals have the knowledge, training, and tools to remove dust from the ducts and thus get rid of accompanying mold. You should focus on cleaning vents in your building at least once a year, especially if you have had mold in the past.

We are always “here to help," and have the training, equipment, and expertise to take care of your mold problem. Our goal is to get you back to a clean, healthy home and make it "Like it never even happened.”

Prepare for Storms!

9/17/2020 (Permalink)

Michigan is known for its constant changes in weather, making our homes an easy target for storm damage. Storms can be dangerous weather events that leave destruction to your property as well as cause injuries and occasionally even death. Below is a checklist to make sure your home and family are best prepared for any storms, so that you, your loved ones, and your home can stay safe.

Prepare a storm shelter.

Include essential supplies such as food, water, a first aid kid, flashlights, and batteries to last a few days in the case of a severe storm or tornado.

Clear branches and dead trees around your home.

The high-speed wind of storms can send dead branches or even trees crashing through your windows, siding, and roof. Clearing these objects away from your house is an easy way to make sure they do not cause any damage.

Secure outside objects

The benefits of technology is we have weather apps and stations that give us warning before a storm arrives. If a bad one is coming up, move large outdoor objects inside to prevent damage to your house and those objects.

Document your valuable items.

Take pictures of valuable items that you can use to show insurance later. If they are damaged or lost in the storm, you have better luck with your claim if you have documentation. Include date of purchase and purchase amount if you have that as well. Bonus points for saving receipts!

Protect Your Pets!

When preparing for storms, oftentimes pets are forgotten about. Make sure to have a plan in place for your pets, whether that is in your storm shelter or if that means having them in a separate safe location for when the storm hits.

Why SERVPRO

Whether your home or business is affected by storm, or if it’s flood damage, your property needs specialized equipment and techniques to restore it back to its pre-damaged condition. Our technicians have been specially trained to handle these sorts of unique situations to help get your life back to normal as soon as possible. Storm damage can include not only water damage but mold damage, too. It may seem like a daunting challenge to overcome, but we have the resources and tools to restore your home and make it “Like it never even happened.”

Prepare for a Fire!

9/3/2020 (Permalink)

House fires come when you are least expecting it and can spread quickly throughout your home with little time to escape. That is why it is important to create a fire safety plan for you and your loved ones.

The National Fire Protection Association has very useful tips to help you be prepared if you have a house fire.

Escape Planning Tips:

  • Get everyone in your household together to make a plan. Inspect all possible exits and escape routes in your home. If you have children, consider drawing a floor plan of your home, marking two ways out of each room, and mark the locations of smoke alarms.
  • Install smoke alarms in each bedroom, outside of each bedroom, and on every level of your house.
  • When walking through your plan, check to make sure your escape routes are clear, and doors and windows can open easily.
  • Choose an outside meeting place that is a safe distance from your home.
  • Make sure your street number is clearly visible from the road. If it is not, paint it on the curb or install house numbers to make sure that emergency responder can find your house.
  • Have everyone in your household memorize the fire departments phone number.
  • If you have infants, older adults, or family members with mobility limitations in your household, make sure that someone is assigned to help them in a drill and the event of an emergency.
  • Inform visitors about your fire plan.
  • Be prepared for a real fire, once you hear smoke alarms, get out immediately.
  • Once you are out of the house, DO NOT go back in.

It is always better to be safe than sorry. It is also important to be prepared in an event of a fire. For more information on how to create your fire plan, visit nfpa.org!

Circuit Overload

9/3/2020 (Permalink)

Have you ever plugged in too many devices into one outlet at once? Everything seemed fined and all of a sudden, the power goes off. You more than likely created a circuit overload in your home.

All electrical circuits are designed to handle a certain amount of electricity. When you bring in more electricity than a circuit can handle, a circuit overload will occur, potentially causing a fire. According to the National Fire Protection Association, electrical fires are on of the leading causes of structure fire annually. Which is accounted for nearly 13% of reported home fires and results in 420 fatalities, 1,520 injuries and nearly $1.5 billion in property damage.

How can you prevent a potential house fire by an overloaded circuit? Follow the tips below:

  • Never plug more than two devices into an outlet at once.
  • Know the amount of power you are putting on an outlet or circuit.
  • Large appliances like refrigerators and dryers should be plugged into their own outlet since they are heavy power users.
  • If you see that you have been overloading an outlet or circuit in your home, you should consider contacting a professional to help resolve the problem.

If an electrical fire does occur, we are always here to help 24/7. We specialize in fire and water damage restoration, the cornerstone of our business. We have extensive fire damage cleanup and restoration training to get your property back to pre-fire condition.

For more information about how to prevent electrical fires in your home, visit nfpa.org.

Commercial Building Fire? We Can Help!

9/3/2020 (Permalink)

The Right Equipment

We understand that using professional equipment makes a measurable difference in reducing claims loss expense. When time matters, technology and equipment must be counted on to perform. We will answer your call with fast reaction, exceptional equipment, and trained, uniformed personnel. Certainly, the right tool for the job is vital to timely mitigation and restoration, but perhaps more important, our fire damage professionals are thoroughly trained in fire cleanup and restoration. For instance, knowing the different types of smoke and their behavior patterns are viral to proper restoration.

  • Wet Smoke – Plastics and Synthetics; Low heat, smoldering, pungent odor, sticky, smeary.
  • Dry Smoke – Paper and Woods; Fast burning, high temperatures, dry, powdery, no smeary residues.
  • Protein – Virtually invisible, discolors paints and varnishes, extreme pungent odor.
  • Fuel Oil Soot – Furnace Puff Backs.
  • Other Types – Tear gas, fingerprint powder and fire extinguisher residue.

Pretesting determines the proper cleaning method and allows us to focus on saving your precious items. Isn’t that what really matters?

Deodorization Equipment

  • Ultra-Low Volume (ULV) Foggers will atomize liquid deodorizing agents, producing a fine mist that easily penetrates sites where odor-causing residues accumulate. The device can also be used to apply fungicides and disinfectants.
  • Thermal Foggers dispense solvent-based products in large volume, dense fogs suitable for confined areas. The fog consists of tiny particles of deodorant solution that pair with and neutralize odor-causing particles.

Fire, Smoke, and Soot Restoration Services

  • Structural Cleaning – After a smoke or fire damage, ceilings, walls, woodwork, carpeting, and floors will often need a thorough cleaning. We will pretest to determine the extent of products required to clean and protect the different types of soot, we may even be able to reduce the cost of recovery by cleaning lighter soot deposits found on some surfaces, eliminating the expense incurred with repainting or refinishing. In other cases, we will clean to “prepare for painting.” This process deodorizes and ensures the new paint will adhere properly to the surface.
  • Contents Cleaning – All of the restorable contents in affected areas will be professionally cleaned and deodorized. This includes area rugs, furniture, draperies, and upholstery. We will begin by carefully inspecting and testing all fabrics in the structure to determine which cleaning methods are most appropriate. We can provide wet or dry-cleaning services. Additionally, all the other restorable contents will be cleaned and deodorized to preloss condition. This includes electronics, art, wood furniture, kitchen items, clothing, bedding, bric-a-brac and must more. Finally, we can provide an inventory list of all “to be claimed” items if requested.
  • Deodorization – We provide specialized services that rid your home or place of business of offensive odors left by fire or smoke damage. Our team does not merely cover up lingering odors with a fragrance, they seek out the sources of the odor and remove them.

You have so much invested in your property; trust professionals to protect your most valuable asset!

Learn About Duct Cleaning

9/2/2020 (Permalink)

Since the ventilation system is often the biggest culprit in poor indoor air quality, inspecting the ductwork should be a high priority. In most cases, the HVAC system has been operating for some time without much attention. Dirty ducts can circulate odors, contaminants such as mold and irritating dust throughout your building or home.

A routine part of SERVPRO’s service is inspecting the heating, ventilation, and air conditioning unit (HVAC). Keeping the HVAC system and ductwork clean can potentially extend the life span of the equipment by allowing it to operate at peak condition, which may save you money.

Unlike the majority of duct cleaning services, we use a Portable Ventilation & Air Duct Cleaning System to examine ductwork and make a clean sweep, removing years of dust and grime.

Our Process:

  • The process begins by using patented equipment including a roto-scraper, which automatically adapts to the ducts’ shape and diameter while traveling through the duct, removing debris and filth before vacuuming beings.
  • Next, a powerful push-pull air delivery and collection system transfers the debris from the ducting to a 16-gallon container.
  • Air is filtered through a HEPA filtration system, removing 99.97 percent of particles in the airstream. HEPA filters capture debris and keep the environment clean.
  • As an optional process, a sealant or coating product may be sprayed to address odor or microbial concerns.
  • Filters will either be cleaned or replaced to remove odor and dirt.

We Can Help:

  • Remediate Bacteria, Fungi, and Mold
  • Reduce Potential for Mold Growth
  • Restore Peak Energy Efficiency
  • Eliminate Odors
  • Provide Free Written Inspections and Estimates

Make a Plan Today!

9/2/2020 (Permalink)

It is never too early to start a plan. Your family may not be together if a disaster strikes, so it is important to know which types of disasters could affect your area. Know how you will contact one another and reconnect if separated. Establish a family meeting place that is familiar and easy to find.

Step 1: Put a plan together by discussing the questions below with your family, friends, or household to start your emergency plan.

  1. How will I receive emergency alerts and warnings?
  2. What is my shelter plan?
  3. What is my evacuation route?
  4. What is my family/household communication plan?
  5. Do I need to update my emergency preparedness kit?
  6. Check with the Centers for Disease Control (CDC) and update my emergency plans due to Coronavirus.
  • Get cloth face coverings (for everyone over 2 years old), disinfectants, and check my sheltering plan.

Step 2:  Consider specific needs in your household.

As you prepare your plan tailor your plans and supplies to your specific daily living needs and responsibilities. Discuss your needs and responsibilities and how people in the network can assist each other with communication, care of children, business, pets, or specific needs like operating medical equipment. Create your own personal network for specific areas where you need assistance. Keep in mind some these factors when developing your plan:

  • Different ages of members within your household
  • Responsibilities for assisting others
  • Locations frequented
  • Dietary needs
  • Medical needs including prescriptions and equipment
  • Disabilities or access and functional needs including devices and equipment
  • Languages spoken
  • Cultural and religious considerations
  • Pets or service animals
  • Households with school-aged children

Step 3: Fill out a Family Emergency Plan

Download and fill out a family emergency plan or use it as a guide to create your own.

Emergency Plan for Parents (PDF)

For more information on how to make a plan for you and your family, visit ready.gov/plan!

Preparing Your Summer Home for Cooler Weather

9/2/2020 (Permalink)

Now that summer is sadly coming to an end, it is time to start preparing your vacation home for cooler weather.

As you are packing the car and getting ready to head out, do a quick inspection of your home to ensure you are ready to leave. Turn off the water main, and drain the existing water from sinks, toilets, and outdoor spigots. Once the water main is switched off, turn on faucets, spigots, and flush toilets until water no longer flows out.

  • Pipes under every sink.
  • Water heater.
  • Seals around windows (in case it rains).
  • Appliance hoses: washing machine, dishwasher, and ice maker.
  • Sump pump. Dump a bucket of water into the sump pump to ensure it is working. Make sure to listen to its motor running as well.
  • Toilet tanks. Look for cracks that may worsen and leak while you are gone.

Give a set of keys to a trusted family member, friend, or neighbor and have them check on your home periodically while you are gone. The amount of times they should check in depends on the length of your trip, but it should be at least twice a week. Once water damage occurs, letting it stagnate for days at a time can multiply the cleanup costs tremendously. Show your house sitter all bathrooms, where the water main is, and other areas at risk of water damage. Leaving a check list for them will make sure they do not miss any subtle leaks or moisture.

Leave heating and cooling systems running as normal, these allow air flow through your home and prevent humidity from building up. They also will keep pipes from freezing if there is a sudden temperature drop one night, which is more of a risk during the fall and winter months than in summer.

If you happen to have any type of water damage during your time away, we are always here to help! We are available 24/7 so that when a disaster strikes, we have your back. We quickly extract the water and then dry your property using state-of-the-art equipment.

Structural Drying

9/2/2020 (Permalink)

Storms and inclement weather can be devastating to any business. Wind damage, heavy rain, and flooding can occur suddenly and cause substantial damage in a matter of minutes. There is never a convenient time for flooding or storm damage to strike your business. Every hour spent cleaning up is an hour of lost revenue and productivity. So, when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

Time is Money

As a leader in water damage restoration, we know fast mitigation is the key to limiting business interruption. With an unmatched national footprint of over 1,800 franchises, SERVPRO’s Disaster Recovery Team can provide trained crews faster to any size disaster and can be on-site within a few hours to help reduce the future damage that water can cause. We have the right equipment, procedures, and training to help ensure the structure is dry the first time, saving you time and money.

Specific Tasks to Include:

  • Containment of damaged area to reduce in-flow of water.
  • Shrink-wrapping of structures to control inflow of mixture.
  • Water Extraction – to remove excess water from a structure.
  • Moisture Mapping – to determine impacted areas of a structure.
  • Selective Demolition – to remove wet building materials that cannot be economically dried in place.
  • Containment – to assure potential contaminants do not spread.
  • Evaporation Enhancement – to remove moisture content from building materials.
  • Dehumidification – to remove excess water vapor from the structures’ environments.
  • Temperature Control – to assist in dehumidification and to prevent the onset of mold growth.
  • Post-Drying Cleaning – to remove any potential contaminants from dried building materials.

When disaster strikes, so do we! Our team members live locally and are available 24/7 to respond to your call.

Learn About Derechos

8/17/2020 (Permalink)

What is a Derecho?

With hot and humid weather conditions that come with summer also comes a threat of a rare severe thunderstorm called a derecho. You may be familiar with this type of storm now after the events that happened in Iowa. According to the National Geographic, a derecho is a widespread, long-lived, straight-line windstorm that is associated with a fast-moving group of severe thunderstorms. Derechos produce walls of strong wind that run throughout the landscape, causing hundreds of miles of damage.

For a band of severe storms to be classified as a derecho, it must travel 240 miles and move at a speed of at least 58 miles per hour. The Midwest Derecho swept across South Dakota to Ohio, traveling 770 miles in nearly 14 hours and knocking out power for over a million people. Unlike tornadoes and hurricanes, the winds from a derecho follow straight lines. In fact, the term “derecho” means straight in Spanish.

How Derechos Form

Derechos winds can be as strong as winds found in hurricanes and tornadoes. So, how do these strong winds form? It is created by a downburst. SciJinks stated that when the wet air in a thunderstorm meets the drier air surrounding it, the water in the air evaporates. When water evaporates, it cools the air around it. Since the cool air is denser, it rapidly sinks to the ground and creates strong winds.

The downburst can suck more dry air into the storm, making stronger downbursts. Derechos happen when the right conditions for downbursts occur over a wide-ranging area.

Where Derechos Happen

Derechos are most common in the Midwestern United States but are quite rare. There is an average of 1 to 2 derechos a year. These storms most commonly occur in late spring and summer.

Derecho Damage

A derecho can be just as destructive as a tornado, but destructive in a different way. According to the National Geographic, downburst clusters of wind caused by derechos can range from four to six miles long, containing smaller pockets of extreme wind called microbursts and burst swaths. The latter are only about 150 to 450 feet long, but they are severe and concentrated like the winds of a tornado and can exceed 100 miles an hour.

What to Do

Treat a derecho like a tornado and follow the same safety procedures. The best thing to do in the event of a derecho is to go someplace safe and protected—high winds and falling trees can be quite dangerous.

The Importance of Smoke Alarms

8/17/2020 (Permalink)

Smoke alarms save lives every day. Smoke alarms that are properly installed and maintained play a crucial role in reducing fire deaths and injuries. If there is a fire in your home, smoke spreads fast and you need smoke alarms to give you time to get out. Here at SERVPRO, we want to keep you and your loved ones safe.

Here is what you need to know

  • A closed-door may slow the spread of smoke, heat, and fire. Install smoke alarms in every sleeping room and outside each separate sleeping area. Install alarms on every level of the home. 
  • Smoke alarms should be interconnected. When one sounds, they all sound. 
  • Larger homes may need extra smoke alarms.
  • Test your smoke alarms at least once a month. Press the test button to be sure the alarm is working. If the alarm still does not work replace the batteries, and if it still doesn’t work replace it.
  • There are two kinds of alarms. Ionization smoke alarms are quicker to warn about flaming fires. Photoelectric alarms are quicker to warn about smoldering fires. It is best to use both types of alarms in the home.
  • When a smoke alarm sounds, get outside and stay outside. Don’t wait
  • Replace all smoke alarms in your home every 10 years whether they are still working or not.

Facts about smoke alarms 

  • Smoke alarms provide an early warning of a fire, giving people additional escape time. In 2012-2016, smoke alarms were present in three-quarters (74%) and sounded in more than half (53%) of the home fires reported to U.S. fire departments.
  • Almost three of every five home fire deaths resulted from fires in homes with no smoke alarms (40%) or no smoke alarms that were working (17%).
  • The death rate per 1,000 reported home fires was more than twice as high in homes that did not have any working smoke alarms (12.3 deaths per 1,000 fires), either because no smoke alarm was present or an alarm was present but did not operate), as it was in homes with working smoke alarms (5.7 per 1,000 fires).
  • In fires in which the smoke alarms were present but did not operate, more than two of every five (43%) of the smoke alarms had missing or disconnected batteries.
  • Dead batteries caused one-quarter (25%) of the smoke alarm failures.

For more information on smoke alarms and other fire protection related information visit the website for the National Fire Protection Association.

Potential Floods In Your Business

8/17/2020 (Permalink)

There are many potential sources of flood damage for businesses, including broken roofs, raging rivers or even hurricanes. However, the most common floods are caused by relatively innocent facilities you probably have on your premises:

• Water supply lines
• Fire sprinkler systems
• Toilet and bathroom fixtures
• A broken pipe

If you own or operate a business in Michigan, then chances are that you stand to come across at least one of these sources of commercial flooding. If it happens to you, remember that water repair technicians are well practiced in restoring damage caused by these issues. A good company should have you back to new in less time than you expect.


Water Supply

These water supply line systems are essential for nearly every business, but a broken pipe in one of them might create a complete disaster. The best way to deal with these issues is to shut off your water if possible. In fact, stopping the flow should be your first step in almost any flooding situation, as long as entering the flood area does not provide an immediate threat to your health.

Fire Sprinklers

Sprinkler systems are designed to protect you from disasters, but they can cause disasters as well. Prevent unfortunate losses by keeping your fire sprinklers maintained professionally.

Toilets

Nobody wants to think about a toilet overflowing, but this is one of the most common water-related disasters in businesses. Well-maintained bathroom facilities have less chance of causing a catastrophe, but it's important to know how to shut off your fixtures just in case. Some commercial toilet shutoff processes are far from intuitive.

Ruptured Pipes

A broken pipe might happen as a result of extreme temperature changes, direct stress or simple disrepair. If it happens out of sight, you might not notice the problem until it's advanced far enough to have caused significant damage. If you find a pipe issue, it's usually a good idea to call a restoration company and your insurance provider immediately after you stop the flow of water.

Why SERVPRO

Here at SERVPRO, we are water damage restoration specialists and are ready to restore your home back to pre-water damage condition. We are available 24/7 so that when a disaster strikes, we have your back. 

Flood Insurance

8/17/2020 (Permalink)

Many businesses in Michigan are not prepared for floods or even have a plan for one. Disasters can strike anytime and anywhere, whether you are ready or not. Preparing your building in advance can save you a lot of time and money. One of the best ways to do this is by having the right flood insurance. Here are some things to know before confirming your policy though.  

3 Things to Consider for Commercial Flood Insurance.

 
What Kind of Damage Does Flooding Cause?You may be wondering what exactly you are protecting your building against. During heavy rainfall, water gets in through small cracks in the walls or foundation. It can also enter through small openings in the windows or through weak spots in the roof. This small amount of liquid can lead to a lot of damage. In addition to soaking the floors, it can also seep into the furniture, office equipment, important documents, and electronics.  


What Does Insurance Cover? 
Always check your policy, but commercial insurance typically covers damage to the structure of the building and the contents that were affected by the storm. External damage is usually caused by fall trees, while internal damage is more likely to be from flooding. Most policies pay for a restoration company to come handle the repairs and cleanup.  


Is Your Building Really at Risk? 
Unfortunately, weather is unpredictable, so you cannot know in advance whether you will ever use your flood insurance or not. However, it is best to be safe than sorry when it comes to your business. No building is ever truly safe from the dangers that storms bring, so most companies choose to get the insurance.  While getting flood insurance may not be at the top of your to-do list, getting it sooner rather than later is important because you never know when a storm may hit. If you aren't sure how much coverage you need or what type of policy to get, talk to your insurance company to find out what is right for you.

Preparing for Back to School

8/17/2020 (Permalink)

Schools are a vital part of the infrastructure of communities and play a critical role in supporting the well-being of a child, not just their academic achievement. With schools preparing to reopen their doors after shutdowns, parents and staff members have concerns about the health and safety of students.

The CDC has put together a plan for K-12 school administrators to follow as students and staff return to school in the fall. According the CDC, it is critical that all administrators for these steps:

  • Engage and encourage everyone in the school and the community to practice preventive behaviors. These are the most important actions that will support schools’ safe reopening and will help them stay open.
  • Implement multiple SARS-CoV-2 mitigation strategies (e.g., social distancing, cloth face coverings, hand hygiene, and use of cohorting).
  • Communicate, educate, and reinforce appropriate hygiene and social distancing practices in ways that are developmentally appropriate for students, teachers, and staff.
  • Integrate SARS-CoV-2 mitigation strategies into co-curricular and extracurricular activities (e.g., limiting or cancelling participation in activities where social distancing is not feasible).
  • Maintain healthy environments (e.g., cleaning and disinfecting frequently touched surfaces).
  • Make decisions that consider the level of community transmission.
  • Re-purpose unused or underutilized school (or community) spaces to increase classroom space and facilitate social distancing, including outside spaces, where feasible.
  • Develop a proactive plan for when a student or staff member tests positive for COVID-19.
  • Develop a plan with state and local health department to conduct case tracing in the event of a positive case.
  • Educate parents and caregivers on the importance of monitoring for and responding to the symptoms of COVID-19 at home.
  • Develop ongoing channels of communication with state and local health departments to stay updated on COVID-19 transmission and response in your local area.

Schools may consider implementing strategies to encourage behaviors to help reduce the spread of COVID-19. The CDC has provided strategies on how to reduce the spread:

  • Staying Home when Appropriate
  • Educate staff and families about when they/their child(ren) should stay home and when they can return to school.
    • Actively encourage employees and students who are sick or who have recently had close contact with a person with COVID-19 to stay home.
    • Staff and students should stay home if they have tested positive for or are showing COVID-19 symptoms.
    • Staff and students who have recently had close contact with a person with COVID-19 should also stay home and monitor their health.
  • CDC’s criteria can help inform when employees should return to work:
    • If they have been sick with COVID-19
    • If they have recently had close contact with a person with COVID-19
  • Hand Hygiene and Respiratory Etiquette
    • Teach and reinforce hand-washing with soap and water for at least 20 seconds and increase monitoring to ensure adherence among students and staff.
      • If soap and water are not readily available, hand sanitizer that contains at least 60% alcohol can be used (for staff and older children who can safely use hand sanitizer).
    • Encourage staff and students to cover coughs and sneezes with a tissue.
  • Cloth Face Coverings
    • Teach and reinforce use of cloth face coverings. Face coverings may be challenging for students (especially younger students) to wear in all-day settings such as school.
      • Note: Cloth face coverings should not be placed on:
        • Children younger than 2 years old
        • Anyone who has trouble breathing or is unconscious
        • Anyone who is incapacitated or otherwise unable to remove the cloth face covering without assistance
  • Cloth face coverings are meant to protect other people in case the wearer is unknowingly infected but does not have symptoms. Adequate Supplies
    • Support healthy hygiene behaviors by providing adequate supplies, including soap, hand sanitizer with at least 60 percent alcohol, paper towels, tissues, disinfectant wipes, cloth face coverings (as feasible) and no-touch/foot-pedal trash cans.
  • Signs and Messages
    • Post signs in highly visible locations (e.g., school entrances, restrooms) that promote everyday protective measures pdf icon and describe how to stop the spread pdf icon of germs (such as by properly washing hands and properly wearing a cloth face covering image icon).
    • Broadcast regular announcements on reducing the spread of COVID-19 on PA systems.

For more information on preparing for back to school, visit the CDC website.

Floods Strike Everywhere

8/10/2020 (Permalink)

Floods ranks as one of the most common and widespread natural disasters in the United States. Whether you live near a coastline, along city streets, in the mountains, near a river or even in the desert, there is a potential for suffering flood damage. In fact, nearly 25% of last year’s claims paid by the National Flood Insurance Program (NFIP) were for policies in moderate to low-risk communities. According the NFIP, houses in the United States have a 26% chance of being damaged by a flood during the course of a 30-year mortgage, while businesses face similar risks by flooding. On average, flood cost $6 billion in annual losses in the U.S. The following are a few more little-known flood facts:

  • Flood kills an average of 140 people per year in the U.S. making flooding the deadliest disaster.
  • More than half of all fatalities during floods are auto related, often the result of drivers misjudging the depth of water on a road and being swept away in a swiftly moving current.
  • The principle causes of floods in the eastern United States are hurricanes and storms.
  • The principle causes of floods in the western United States are snowmelt and rainstorms.
  • Underpasses can be some of the most dangerous places during a flash flood – especially at night, when it is difficult to see.

With over 45 years of experience, SERVPRO has restored flood-damaged homes and businesses from coast to coast. Our Disaster Recovery Team is trained and equipped to handle the largest storms and the highest flood waters.

Preparing Your Home or Business for Hurricanes

8/10/2020 (Permalink)

Here in Michigan, we obviously do not have to worry about hurricanes. But for those who own vacation homes or have friends/family living in hurricane zones, we have some helpful tips to prepare that you can share.

Tips from FEMA (Federal Emergency Management Agency) for Preparing Your Home or Business for a Hurricane.

Prepare your Home:

  • Cover all your home’s windows with precut plywood or hurricane shutters to protect your windows from high winds.
  • Plan to bring in all your outdoor furniture, decorations, garbage cans and anything else that is not tied down.
  • Turn off utilities as instructed. Otherwise, turn the refrigerator thermostat to its coldest setting and keep doors closed.
  • Ensure a supply of water for sanitary purposes such as cleaning and flushing toilets. Fill the bathtub and other large containers with water.

Prepare your Business:

  • Carefully assess how your company functions, both internally and externally, to determine which staff, materials, procedures, and equipment are absolutely necessary to keep the business operating.
  • Identify operations critical to survival and recovery.
  • Plan what you will do if your building, is not accessible.
    • Consider if you can run the business from a different location or from your home.
    • Develop relationships with other companies to use their facilities in case a disaster makes your location unusable.

Document Drying & Restoration

8/3/2020 (Permalink)

As a leader in the restoration industry, we know timely mitigation is the key to reducing severity and recovering damaged items. Water-damaged paper can rapidly deteriorate. Without proper handling, valuable files and irreplaceable documents could be lost forever. Let our team help you recover your damaged paper goods before it is too late.

Learn About Our Services:

Vacuum Freeze Drying:

Process in which an item containing moisture is frozen and dried using various vacuums and pressures to achieve sublimation.

  • Sublimation is the direct conversion of a solid (ice) into gas (water vapor), without passage through a liquid stage.
  • An example of sublimation is dry ice; dry ice is made of carbon dioxide, not water. When dry ice is exposed to normal atmospheric conditions, it begins to sublimate; it turns directly from its solid stage into its gaseous stage, bypassing the liquid stage.

Digitizing:

With the new age of technology, digitizing records and documents has become a standard practice in most industries. This eliminates the need to have massive file storage rooms and allows us to access records at the click of a button. If your file room was damaged by water or smoke and needs to be cleaned, dried, or decontaminated, digitizing might be a good choice to eliminate the need to have hundreds or even thousands of documents and records in storage.

Gamma Irradiation:

Gamma irradiation is a process used for cleaning/disinfecting and decontaminating documents or other consumer goods. In gamma irradiation, high-energy photons are emitted from an isotope source (cobalt 60) producing ionization (electron disruptions) throughout a product. In a CAT 3 situation (sewage or flood water), documents are not only deteriorating but are also infected with all types of bacteria. In most storm situations, you are dealing with CAT 3 water; therefore, most of the affected documents that you will encounter will be contaminated. If this is the case, then decontamination is always a must. In living cells, these disruptions result in damage to the DNA and other cellular structures. These photon-induced changes at the molecular level cause the death of the organism or render the organism incapable of reproduction. The gamma process does not create residuals or impart radioactivity in processed products.

Certified Irradiation:

Unfortunately, many businesses and governments agencies must dispose of counterfeit, faulty, expired, or contaminated materials. All entities need to be certified that their products and materials are destroyed. The guarantee of certified destruction is to protect one’s liabilities, brand image, or proprietary information. We guarantee certified destruction to give you peace of mind that your documents are disposed of properly.

Post-Construction Services

8/3/2020 (Permalink)

SERVPRO Helps Ensure Your Finished Projects Always Look Their Best

Post Construction Cleaning: 

Once the floors are down and the drywall is up, it is time to remove the debris and dirt in order to lay carpet, paint and decorate. SERVPRO of Shiawassee / West Saginaw Counties can provide the debris removal services to prepare the building for interior design.

Dehumidification and Drying:

During the construction phase, a building can trap moisture. Excessive moisture could result in mold growth. If you think one of your projects may have a moisture issue, rely on our professionals to provide the help you need eliminating moisture and preventing the potential for mold growth.

Final Cleaning:

You want the facility to look its best when the doors open. SERVPRO of Shiawassee / West Saginaw Counties provides cleaning services to give the building that extra shine. Services include:

  • Carpet, resilient and non-resilient floor prep, and finish.
  • Ceiling, walls, and fixture cleaning.
  • Air Duct Cleaning.
  • Debris Removal (if necessary).
  • Window Cleaning.

The last thing you need is a fire, water intrusion or mold growth slowing down or stopping the completion of one of your projects. We provide 24-hour emergency mitigation, cleanup, and schedule quickly. In addition to fast response, our crews utilize industrial grade equipment, training, and electronic communication to help ensure the job is done right the first time, saving your time and money.

Learn About Desiccants

7/27/2020 (Permalink)

At SERVPRO of Shiawassee / West Saginaw Counties we use a variety of drying equipment to restore water damaged materials your Michigan property back to preloss conditions. One piece of equipment that excels at large loss drying is the desiccant dehumidifier.

A desiccant dehumidifier has a moisture absorbing wheel inside the unit. The wheel is made of silica gel – which is the desiccant (drying) element. Air enters the unit through an opening and travels through the silica gel impregnated wheel. When the air reaches the other side of the wheel it is dry and pushed out of the unit by a high static blower.

The process is as follows:

  • Dehumidifiers absorb moisture from the air into desiccant materials.
  • The air to be dried, or processed, is ducted through the rotor in one air stream.
  • The rotor brings the moist desiccant to the reactivation air stream to heat it up.
  • Moisture is expelled from the desiccant material as water vapor.
  • Moist, warm air is ducted outdoors.
  • The separate air streams move in different directions, blowing any debris away from the processed air.
  • Dried processed air is circulated back into the area.

Desiccant dehumidifiers range in size and configuration dramatically. They can be as small as a suitcase or as large as two semi tractor-trailers. Large desiccants are often self-contained dehumidification systems, utilizing onboard generators and running on propane or diesel fuel. When large catastrophic events occur, such as hurricanes or floods, large desiccants can provide a way of dehumidification when little or no power is available.

If you experience water damage in your home or business, a desiccant dehumidifier might be used, depending on the extent of water damage. Here at SERVPRO we specialize in water damage restoration, the cornerstone of our business. We have extensive water damage restoration training, and our process emphasizes regular monitoring and documentation of the drying process from beginning to end.

Certified: SERVPRO Cleaned - A New Way of Cleaning

7/27/2020 (Permalink)

Certified: SERVPRO® Cleaned means professionally trained SERVPRO franchisees perform requested cleaning, sanitizing and disinfection services to the properties identified below. Certified: SERVPRO® Cleaned program ranges from standard to enhanced services and are intended to limit the survival and spread of emerging viral pathogens.

 Standard services focus on cleaning and disinfectant application to frequently contacted touchpoints such as doorknobs, light switches, countertops, keyboards, and desks. Enhanced services build upon standard services by adding cleaning and disinfectant application to less frequently contacted touchpoints such as the front, sides, and backs of desks, counters, tables, vanities, or equipment. We will work with you to identify specific surfaces for cleaning and disinfectant application.

The cleaning will remove dirt and impurities, including germs, from surfaces and applying a liquid disinfectant will aid in killing germs on surfaces. Please keep in mind that porous surfaces, such as carpets, cannot be truly disinfected; but they can be sanitized, which reduces but does not necessarily eliminate all the contaminants on a treated surface.

Certified: SERVPRO® Cleaned services exclude cleaning of ceilings or ceiling-mounted fixtures; inventory or retail merchandise; inside of cabinets, filing cabinets, desk drawers, refrigerators, ranges, microwaves, lockers or electronic items; food-related items, condiments, kitchen food boxes, kitchen food bags, kitchen food containers, beverages or anything that will be consumed by the public, unless agreement is made prior to beginning services.

While no service can guarantee that all pathogens will be eliminated, our service is most effective on clean surfaces. CDC recognizes that cleaning of visibly dirty surfaces followed by disinfection is a best practice measure for prevention of COVID-19 and other viral respiratory illnesses. We will not replace your current cleaning crew or janitorial service, but rather supplement your current cleaning efforts.

A SERVPRO® franchise professional will work with you to determine and obtain agreement on a specific scope of work and pricing prior to the start of services. We will follow the CDC’s Environmental Cleaning and Disinfection Recommendations found at https://www.cdc.gov/coronavirus/2019-ncov/community/organizations/cleaning-disinfection.html. We will also follow state or local health department recommendations and protocols, if applicable. If you believe the facility and/or situation requires a more specific protocol, you are encouraged to hire an industrial hygienist to write a protocol for us to follow.

Currently there are no disinfectants that have been tested specifically for this particular emerging viral pathogen. The CDC is recommending an EPA-registered disinfectant with claims against similar type organisms to SARS-CoV-2. The disinfectants the workers will use meet the criteria. The EPA also publishes a list of disinfectants that have been approved for emergent pathogen claims. Product information can be found in Technical Data and Safety Data Sheets, available upon request.

While we will follow recognized industry and CDC standards to clean and disinfect, due to the nature of certain surfaces, we cannot provide assurances that all pathogens will be eliminated, including coronaviruses. Of course, any area may be infected later if exposed to someone who is contagious with any pathogen. It is important that you continue to follow CDC’s recommendations found on their website. For example, it is important that you continue to perform routine environmental cleaning, including routinely cleaning with effective and approved cleaning agents. Use all cleaning products according to the directions on the label. In addition, provide disinfectant wipes so that commonly used surfaces can be cleaned before each use.

For more information on our Certified: SERVPRO Cleaned, give us a call at 989-494-5575!

Ways To Protect Your Home Against Flood Damage

7/23/2020 (Permalink)

Living in Mid-Michigan means knowing that flood water can easily rise, turning your home into a flooded building that needs extensive repairs by a water remediation and restoration partner. Although flooding from a burst pipe or flash flood can come on quickly, if your home is better prepared, the damage may be minimized. Below are five ways to be ready for unexpected water.

Install a Sump Pump

Sump pumps are installed in a pit in the lowest part of the home, such as the basement or crawlspace, and are designed to prevent water from entering the home. They automatically work to pump water out when it rises to a certain level.

Raise Electric Components

Along with water damage, flooding also creates potential fire hazard situations. It is recommended that wiring, outlets, sockets, and other electrical components be at least 12 inches above the structure’s projected flood elevation. A licensed electrician can raise them to meet those requirements.

Waterproof Basements

An easy way to keep basements dry is to regularly maintain outside the home. Along with keep gutters and drains free of debris, verifying the property slopes, and properly diverts water can keep water flowing away from the home.

Keep Supplies On-hand

Flood water can come on fast and rapidly rise. If you know you have foundation issues or have not cleaned the gutters yet, keeping supplies, such as sandbags and tarps, on-hand can minimize the amount of water entering the home.

Maintain a Checklist

Even if you are prepared, sometimes Mother Nature does not care. When that happens, it is important that everyone in the home knows what to do and precautions are taken to minimize damage. The checklist should be easily accessible and include items such as disconnecting appliances and turning off the main power, gas line, and water supply.

Dealing with flood water can be a time-consuming mess. While total prevention may not be possible, being prepared can minimize damage. If you happen to have flood damage, we are available 24/7 so that when a disaster strikes, we have your back. 

Microwave Oven Safety

7/23/2020 (Permalink)

We have all thought about the left-over pizza in our refrigerators and cannot wait to get home to reheat it in a microwave oven. These appliances are great to reheat and enjoy leftovers and other snacks without the hassle of actually cooking them. But, did you know that there are potential hazards to microwaves?

 When not maintained properly, microwaves ovens can become extremely hazardous. According to the National Fire Protection Association (NFPA), 1 in 6 of microwave ovens cause home fires every year. Once a fire is ignited in the microwave, it can quickly catch the whole appliance on fire. This can lead to the fire spreading to other areas of your kitchen and potentially your whole house. These fires can cause an annual average of 10 deaths, 150 injuries, and around $31 million in property damage.

To prevent potential, follow these tips below:

  • Purchase a microwave oven that is listed by a qualified testing laboratory. Make sure to complete and return the product registration card. This way the manufacturer can reach you if there is a recall on the product.
  • Make sure children are supervised when using microwaves.
  • Plug the microwave oven directly into the wall outlet – never use an extension cord.
  • Make sure the microwave oven is at a safe height, within easy reach of all users.
  • Open food slowly, away from the face. Hot steam or the food itself can cause burns.
  • Food heats unevenly in microwave ovens. Stir and test before eating or giving to children.
  • Never heat a baby bottle in the microwave.
  • Clean regularly.

If a fire happens to break out, follow these steps:

  • Leave the door to the microwave closed.
  • Turn the microwave off and unplug it from the wall.
  • Call the fire department immediately.

Home fires happen unexpectedly and are can sometimes be out of control. Remember if your home suffers from fire damage, SERVPRO will be ready to help and make it “Like it never even happened.”

Biohazard Emergency Tips for Your Business

7/23/2020 (Permalink)

Biohazard contaminants should be considered very dangerous as they can pose a serious health risk to you, your staff, and your customers. Sewer backups and flood water are two common biohazard scenarios that can affect businesses. SERVPRO of Shiawassee / West Saginaw Counties has the training, protective gear, and specialized equipment necessary to safely clean and restore this type of contamination to get your business back up and running!

After any biohazard or sewage contamination in your business, your primary focus should be safety:

  • Is it safe to stay in your business?
  • Exposure to biological and chemical contaminants can pose serious health consequences.
  • Flood water can contain sewage, pesticides, and other contaminants.
  • Only do activities that are safe for you to perform.

What to Do After a Contamination

  • Stay out of affected areas.
  • Call emergency service personnel if the situation is life-threatening.
  • Treat all bodily fluids as if they are contaminated.
  • Turn off the HVAC system if there is sewage damage.

What Not to Do After a Contamination

  • Do not leave wet fabrics in place. Hang furs and leather goods.
  • Do not leave books, magazines, or other colored items on wet carpet or floors.
  • Do not use your vacuum or other appliances to remove water.
  • Do not use television or other appliances.
  • Do not turn on ceiling fixtures if ceiling is wet and keep out of rooms where ceilings are sagging.

We Are Here to Help 24/7

Biohazards like flood water or sewer backups should be considered an emergency and dealt with as quickly as possible. SERVPRO of Shiawassee / West Saginaw Counties has water damage restoration specialists and has specific training and expertise to safely remediate biohazard contaminants.

Faster To Any Size Disaster

7/23/2020 (Permalink)

SERVPRO semi ready to help Here to Help 24/7

Storms and inclement weather can be devastating to any business. Wind damage, heavy rain, and flooding can occur suddenly and cause substantial damage in a matter of minutes. There is never a convenient time for flooding or storm damage to strike your business. Every hour spent cleaning up is an hour of lost revenue and productivity. SERVPRO of Shiawassee / West Saginaw Counties provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays. You can expect an immediate response time, day, or night.

Why Choose SERVPRO of Shiawassee / West Saginaw Counties?

  • We are Faster to Any Size Disaster: Floods and storms do not wait for normal business hours, and neither do we. You can depend on an immediate response from our highly trained technicians, who are available 24 hours, seven days a week.
  • We're Highly Trained Storm Damage Specialists: As leaders in the storm and water damage industry, we have advanced training and expertise, not to mention a tremendous amount of hands-on experience. We use this training and experience to quickly dry your home and restore it back to pre-storm condition.
    • Water Damage Restoration Technician
    • Applied Structural Drying Technicians
  • We Have the Resources to Handle Storms and Disasters: In addition to our own resources, we can access equipment and personnel from over 1,800 Franchises across the state and country. We can even call upon strategically located Disaster Recovery Teams for catastrophic storms and major events.

Our Disaster Recovery Team

Disaster Recovery Team can provide help whether you're dealing with a tornado, hurricane, blizzard or flood. The SERVPRO System has a network of strategically positioned storm teams on standby should a disaster strike near you. Available 24 hours a day and 365 days a year, we are prepared for the unpredictable.

With the ability to mobilize local command centers, along with the resources of more than 1,800 Franchises nationwide, no disaster is too big. Recent mobilizations of the Catastrophic Storm Response Teams include:

  • 2020 Midland Floods
  • 2019 Hurricane Dorian
  • 2018 Hurricane Florence
  • 2018 Hurricane Michael
  • 2017 California wildfires
  • 2017 Hurricane Irma
  • 2017 Hurricane Harvey
  • 2016 Hurricane Matthew
  • 2015 Carolina floods
  • 2014 Polar Vortex
  • 2012 Sandy
  • 2010 Nashville floods
  • 2008 Ike
  • 2007 Chicago floods
  • 2007 Ohio floods
  • 2007 California wildfires
  • 2005 Katrina/Wilma/Rita

Should a storm or major event strike, we will make it “Like it never even happened.” Call (989) 494-5575, we are always here to help!

Bonfire Safety

7/6/2020 (Permalink)

Bonfires have been very popular since we are all at home. Cozy, cool nights spent by the fire with friends and family while roasting marshmallows and enjoying each other’s presence is a recipe for a good night. All while maintaining 6 ft a part of course!

Surrounding a campfire with loved ones creates special memories that you can cherish forever. Let us continue to create these memories by practicing bonfire safety!

Starting the Fire:

  • Make sure your fire pit is enclosed and there is enough room for a seating area
  • Make sure that your bonfire is 10 ft away from your home or any structures
  • Do not use gasoline or lighter fluid to start or relight the bonfire

Bonfire Safety:

  • Keep a bucket of water or hose handy in case of emergencies
  • Do not leave bonfire unattended
  • Keep children and pets away from the bonfire
  • Do not throw fireworks into the bonfire
  • Do not burn aerosols or anything that may produce toxic fumes or explode

Putting Out the Fire:

  • Use a shovel to spread out the ashes to let them cool down. Slowly pour water over the ashes and check to be sure that the fire is completely out

Any open flame is a potential risk for a disaster. So next time you are planning a bonfire, use these tips to ensure everyone’s safety. As always, we are ready for whatever happens. If your bonfire gets out of hand and causes fire damage, you know we will be there to help!

We Specialize in Cleanup and Restoration!

7/6/2020 (Permalink)

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your basement could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

Have Questions about Basement Flooding?

Call Today - (989) 494-5575

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Shiawassee / West Saginaw Counties and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained  in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help (989)494-5575

Keep Up With Your Business Carpet Cleaning

7/6/2020 (Permalink)

Being a local independently owned franchise we understand the challenges of owning a small business. Keeping a commercial space clean can be a big challenge but it needs to be done. First impressions are very important and you don't want to turn customers off because your store has filthy carpets. Nobody wants to eat in a restaurant that has dirty carpets or upholstery

We can take care of those things for you. Cleaning your carpets at least twice a year can help preserve the life of your carpets and keep your building looking clean and smelling fresh. We clean several businesses through-out the Shiawassee and West Saginaw County areas already. Churches, nursing homes, senior living community's and apartment complexes use us regularly to keep the carpets in their property looking nice, you should too! Call Today 989-474-5575

Protecting Your Garden During Rainstorms

7/6/2020 (Permalink)

Although our gardens love a nice rain shower, too much rain can be harmful to all the plants. After all the hard work you have done to manage your garden, do not let heavy rainstorms ruin it!

Follow these tips to protect your garden during heavy storms:

Before:

  • Remove damaged limbs and shoots – Removing dead limbs and shoots from your plants will help make them more streamlined and will reduce snapping and tangling.
  • Add compost and mulch – Adding a couple of inches of compost to the top 8 to 12 inches of soil will help with drainage.
  • Support taller plants – Push a wooden or metal support into the ground and tie taller plants to it. This will help keep them stable against rain and strong winds.
  • Drainage – Make sure there is a proper runoff that tilts away from your garden and make sure it is not blocked. Water collecting in your garden can be damaging to your plants, possibly drowning them.

During:

  • Cover you most delicate plants – Use a waterproof tarp to cover your most fragile plants during heavy rainstorms. Make sure that the covering is not blocking water from draining because it can cause other plants to drown.

After:

  • Check your vegetable roots – Once the rainstorm has stopped, make sure there are no exposed roots following soil erosion. If there are exposed roots, covered them with soil or compost before they dry out.
  • Check your pots and planters – Pots and planters can easily become flooded if the drainage is blocked. Check them before, during and after rainstorms. You can always cover pots and planters if necessary.
  • Pull weeds up by hand – The moist soil after rain means you are much more likely to retrieve the whole root without it snapping or breaking.

Need more tips? Go to The Plant Guide for more information on maintaining your garden during severe weather.

Learn About Benefect® Botanical Disinfectant

7/6/2020 (Permalink)

What is a Botanical Active Ingredient? In nature, plants produce germ-killing “essential oils” to protect themselves from invading microbes, similar to how our bodies produce antibodies for our protection against disease. Benefect® is a revolutionary blend of these antimicrobial extracts, particularly from the herb Thyme. Using these essential oils from plants allows Benefect® to achieve an unprecedented Category IV toxicity rating with a broad-spectrum disinfectant. To put it simply, Benefect® is a “plant immune system in a bottle.”

Uses:

  • Water damage & mold
  • Catastrophic events
  • Trauma & blood-borne pathogens
  • Hard surface disinfectant

Advantages:

  • Excellent safety profile
  • Hospital level disinfection for all restoration jobs
  • OSHA compliant for blood-borne pathogens
  • EPA registered disinfectant
  • Ideal for use in schools and day care centers
  • Outstanding product for “green cleaning” programs

Benefect® is ideal for use in restoration sites such as water damage, sewage back up, mold remediation, fire restoration and trauma scene decontamination. Effectively eliminates odors produced by odor-causing bacteria, fungi and other organisms on concrete, wood framing and studding, trim and sub-floors.

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