Recent Posts

July 2022 CE Courses for Insurance Agents

6/20/2022 (Permalink)

Photo with CE Class information listed. Calling all insurance agents!

Calling all insurance agents! SERVPRO of Shiawassee/West Saginaw Counties is hosting complimentary CE courses on Tuesday, July 12, 2022. If you need continuing education credits, our team is “Here to help!”  

The following courses will be held on July 12, 2022: 


8:30 AM - 12:30 PM: Restorative Drying for Water Damage 
12:30 PM - 1:30 PM: Complimentary Lunch 
1:30 PM - 4:30 PM: Ethics 

All of the courses are free to attend and will be held at our office located in Owosso. Below is the address of our facility: 

1111 E. Main St. 

Owosso, MI 48867 

Registration for the day begins at 7:30 AM and we will have complimentary coffee and light breakfast options. All attendees are required to register for the courses before July 11, 2022. Email marketing@rdmhc.com to learn more about registering! 

Sink Overflow Prevention Tips

5/27/2022 (Permalink)

Dirty sink filling with water. You can avoid the hassle of a sink overflow by being proactive.

You can avoid the hassle of a sink overflow by being proactive to keep drain clogs from happening in the first place. Drains are not built to handle everything that winds up in the sink, so grating the drain is the best way to avoid these issues. Read the following tips to prevent sink overflows in your home.  

  • Food - Minimal food should end up in the sink. Throw food scraps into the trash and use a sink strainer to catch food particles that end up in the sink. Coffee grounds, pasta, rice, and fibrous foods are common culprits for clogging drains, so keep them out of the sink as best you can. Use a strainer and empty it regularly to keep the sink clean and clear.    
  • Grease - Hot grease looks clear and fluid like water, but when it cools it becomes gummy. Fatty grease and oil will build up along the sides of plumbing and create stubborn clogs.  
  • Hair - Loose hair clogs up a vacuum cleaner hose and it will do the same to your drain. Bathroom sinks are especially susceptible to hair clogs because it’s a place for personal grooming. Use a cover that collects the hair but still lets the water through the drain. This way you can swiftly toss the hair collection into the trash instead of having to fish it out of the drain.  

Maintaining Your Sump Pump

5/17/2022 (Permalink)

Sump pump hole in a basement. A sump pump can be an effective option for preventing water damage.

If your home has a wet basement, you’re not alone. The American Society of Home Inspectors estimates that more than 60 percent of homes have issues with water in the basement. A sump pump can be an effective option for preventing water damage. Installed in a pit in the basement, sump pumps sense when the water from rain or snowmelt is rising in the pit and approaching the floor level. The incoming water is then pumped outside before it can damage the home or its furnishings. Sump pumps are relatively low-maintenance devices, but you can help keep your unit operational by inspecting it regularly. Steps in a regular maintenance program can include: 

  • Checking the discharge line to make sure it is not stopped up or frozen. If necessary, unclog the air vent hole in the line. 
  • Checking the inlet screen to ensure that it’s not clogged with residue and debris. It’s recommended to check three or four times per year. 
  • Making sure the float component is unobstructed and can move smoothly. 
  • Scanning the pit and removing any visible debris, mud, or stones. 
  • Testing the pump by slowly pouring a bucket of water into the pit. The float should rise with the water level, triggering the unit to start pumping. If pumping doesn’t begin, check to see that the unit is plugged in. Your float switch or check valve might also be at fault. 
  • Going outside to see that water is discharging and flowing where it’s supposed to go – well away from your home. 

Maintain Your Basement

5/14/2022 (Permalink)

Leaking concrete in basement. It is important to maintain your basement to avoid flooding, water damage, and mold.

As we enter into spring, we can expect a lot of rainstorms. It is important to maintain your basement to avoid flooding, water damage, and mold if water levels rise. To avoid costly repairs and to keep peace of mind, follow the tips below to keep your basement as dry as possible. 

  • Gutters and Downspouts: Clean out any leaves, sticks, and debris from gutters and downspouts. Make sure to reattach gutters that have been pulled away from your house during the winter. Run a hose on the roof to check for proper drainage. By doing this, you can spot out if there are any leaks, preventing potential basement flooding and water damage. 
  • Get Caulky: Inspect caulking and replace it if deteriorating. Make sure to scrape out all the eroding caulk. It is important that all access to the outdoors is properly sealed to avoid water and moisture entering your basement. 
  • Check your sump pump: A sump pump automatically pumps water out of your basement when water finds a way in. As excess moisture comes in during the spring, it is important to make sure that your sump pump is working correctly. You can test your sump pump by removing the lid and slowly pouring water into its well. As the well fills up the sump pump float should turn the pump on. Once it is on, it will complete its cycle and turn itself off automatically. 
  • Schedule an Appointment with SERVPRO: One of our franchise professionals can inspect your basement along with your home. We will make sure that your dehumidifier and HVAC are maintained and working correctly to avoid mold growth. 

Water Damage? Call SERVPRO!

5/9/2022 (Permalink)

Air mover drying a wet carpet. If you are grappling with the aftermath of residential water damage, you want the problems resolved as quickly as possible.

If you are grappling with the aftermath of residential water damage, you want the problems resolved as quickly as possible. Keep handy the name and number of a local cleanup and restoration company like SERVPRO of Shiawassee/West Saginaw Counties. Our job is to provide state-of-the-art service to our customers that need expert water damage restoration. 

 
What You Can Expect from a Water Damage Restoration Service  
 
When you contact us to assess your problem, we will respond by sending a team of friendly, knowledgeable service technicians to your home or business. We will make a full inspection and assessment of your property, making sure to note where all the damage and future potential trouble spots lie. We find the source of the water intrusion, if not visible, for repair. We identify the type of water damage to determine if it is contaminated (such as black water from a sewage backup or groundwater intrusion), to use the correct and safe extraction method. Once we have completed this initial diagnosis, we provide you with a full estimate of the cost involved.  We even help with the insurance claims process. 
 
Contact Your Local SERVPRO 

SERVPRO of Shiawassee/West Saginaw Counties is here to be your one-stop water damage cleanup and restoration authority. For all fire, mold, and water issues, we are fully equipped and qualified to address and solve them quickly.  

SERVPRO Insider – April 2022

5/5/2022 (Permalink)

Front page of newsletter. Our newest quarterly newsletter is here!

Our newest quarterly newsletter is here! The SERVPRO Insider gives an inside look at what SERVPRO Team Miller has been up to!   

In this issue, we’re highlighting a large fire loss in our Shiawassee territory. A local restaurant experienced a fire in the middle of the night that affected four other local businesses. Our SERVPRO team was on site starting the board up and mitigation process within hours. The surrounding businesses are currently smoke and water damage free and operating as normal. 

Get an inside look at the cleanup of one of the large loss jobs our Disaster Recovery Team worked on in Kentucky, learn how to prepare your home for floods, and read up on some tips on how you can protect your garden during rainstorms. 

Each newsletter comes with a special feature on the services that SERVPRO offers. The service of this quarter: Residential Cleaning Services. Our residential cleaning services will ease the burden of the constant maintenance cleaning home, but will also create a safe, clean, and comfortable living environment for your clients. Our residential cleaning services include carpet and upholstery cleaning, air duct cleaning, odor removal, sewage and biohazard cleanup, and more! 

If you’d like to subscribe to receive our full quarterly newsletters, send us a request at marketing@rdmhc.com

SERVPRO Insider – January 2022

1/3/2022 (Permalink)

First page of January 2022 newsletter SERVPRO Insider – January 2022

Our new quarterly newsletter is here! The SERVPRO Insider gives an inside look at what SERVPRO Team Miller has been up to!  

In this first issue, we’re reliving 2021. From our super impressive Halloween costume contest to receiving the SERVPRO Franchise of the Year Award, our team has been busy having fun and servicing our local communities with their fire and water damage needs. 

We also feature small articles with helpful tips for homeowners and business owners to take care of their properties and customers. Some of the featured articles in this issue include fireplace safety tips, preparing your business for winter weather, and tips on preventing frozen pipes. 

Each newsletter comes with a special feature on services that SERVPRO offers. The service of this quarter: Biohazard Cleanup and Restoration. The professionally trained experts at SERVPRO provide biohazard cleanup services that utilize a science based, safety centered standard. Some of the most common biohazard scenarios our team faces are sewage backups, bloodborne pathogens, and illegal drug manufacturing lab. 

If you’d like to subscribe to receive our full quarterly newsletters, send us a request at marketing@rdmhc.com. 

Winter Water Damage

12/1/2021 (Permalink)

Green house with large icicles hanging from the gutters. It is crucial that you are aware of the hazards and can prepare, prevent or act quickly if faced with winter water damage.

Michigan winters are known to be brutally cold and large amounts of snow is always expected. With below freezing temperatures, snow, and ice, your home or business could be in jeopardy for water damage. It is crucial that you are aware of the hazards and can prepare, prevent or act quickly if faced with winter water damage. 

FROZEN PIPES 

A frozen pipe can burst at the point where the ice blockage inside the pipe is located, but typically the rupture is caused by the backflow pressure between the water source and the blockage. A burst pipe can cause considerable damage to your property if not addressed quickly. 

ICE DAMS 

Ice dams can be a major problem during the winter season. They form when heated air melts roof snow downward into water dammed behind still-frozen ice. When the trapped water cannot safely flow or run into the gutter system, it can backflow under the roof ’s shingles and into the structure’s interior areas. 

PREPARE YOUR HOME 

  • If you own a home which is unoccupied during a cold period, ensure you have ample heating fuel and that the indoor thermostat, in all areas of the home, is minimally kept at 55 degrees and ensure that you have a trusted person check the home periodically during your absence. 
  • Keep cabinet doors open during cold spells. This allows warm air to circulate around pipes. 
  • Keep a slow trickle of water flowing through faucets, especially if the pipes for faucets run through unheated or uninsulated areas of your home. 
  • Consider shutting off outdoor faucets. Find the shut-off valve in the basement or crawl space and turn it to “off.” 
  • If you follow the previous step, then open the outdoor faucet to help ensure it drains completely and the inner valve is shut off. 
  • Ensure gutters are clean and secure. Leaves and debris accumulate, causing a damming effect on gutters, which could lead to roof problems and water damage. 

PREPARE YOUR BUSINESS 

  • Check your business property for downed tree limbs and branches. Weather, such as wind, heavy rain, ice, and snow, can cause branches to fall, which could cause damage to the property and potentially cause 
    personal injuries. 
  • Inspect property, especially walkways and parking lots, for proper drainage to alleviate flood hazard potential. 
  • Inspect all handrails, stairwells, and entryways to address and correct potential slippery or hazardous areas. Install mats or non-slip surfaces and post caution signs where water could be present. 

Cold weather, snow, and ice storms can cause severe damage to your home or business. When these types of disasters strike, immediate action is necessary to prevent additional damage to your property. Our team has the winter storm experience, expertise, and the resources to remediate damage caused by winter weather. If disaster strikes your home or business during the winter months, know that SERVPRO has your back. 

Get Your Emergency Kit Ready

11/24/2021 (Permalink)

Emergency kit items on a table. SERVPRO is always here to help and want to give you tips on a basic emergency kit in case the unpredictable happens.

Cold weather, snow, and ice storms can cause severe damage to your home or business. When these types of disasters strike, immediate action is necessary to prevent additional damage to your property. SERVPRO of Shiawassee/West Saginaw Counties is always here to help and want to give you tips on a basic emergency kit in case the unpredictable happens.  

Basic emergency supply kit should include these recommended items:  

  • Water (one gallon per person per day for at least three days, for drinking and sanitation)  
  • Food (at least a three-day supply of non-perishable food)  
  • Battery-powered or hand crank radio and a NOAA Weather Radio with tone alert  
  • Flashlight  
  • First aid kit  
  • Extra batteries  
  • Whistle (to signal for help)  
  • Dust mask (to help filter contaminated air)  
  • Plastic sheeting and duct tape (to shelter in place)  
  • Moist towelettes, garbage bags and plastic ties (for personal sanitation)  
  • Wrench or pliers (to turn off utilities)  
  • Manual can opener (for food)  
  • Local maps  
  • Cell phone with chargers and a backup battery  

Also look at ready.gov for more ideas on emergency kits!   

Tips for a Leaking Roof

11/22/2021 (Permalink)

Water damaged ceiling. When it comes to a leaking roof, you will need a professional not only to fix the exterior but to repair your attic and ceilings.

A major storm in Michigan can do serious damage to many properties, including the roof of your home or business. When it comes to a leaking roof, you will need a professional not only to fix the exterior but to repair your attic and ceilings. A roof leak may seem small, but it can potentially cause severe damage to your property. Here is what you can do once a leak has been discovered:  

  • Check the Roof - If your property has a shingled roof, check for missing shingles. That may give you an indication of how water is getting in. If water is coming through, puncture a small hole that will allow the water to flow out freely. If you leave it intact, water will spread over the ceiling which could cause it to sag and possibly collapse. A hole gives the water somewhere to go. Put a bucket underneath to catch the water and move furniture and other items out of the way.  
  • Move Wet Items - Once belongings are wet, they need to be dried and disinfected. If there are no electrical dangers, launder furniture covers, bedding, and other washable items. Air out and clean furniture and rugs. Check for irreparable damage. If something is in poor condition, throw it away.  
  • Dry Everything Well - From the attic on down, everything needs to be as dry as possible. Run fans or heaters or open windows to get air circulating through the area. Once everything is completely dry, restoration work for the roof leak can be started by our SERVPRO team.